We provide a number of services to UW researchers and campus central administrative offices.
We support data-driven decision making through unlocking, simplifying, and sharing information hidden in Research Administration Data (RAD). We conduct analyses of the RAD to identify inefficiencies and reduce burden to research administrators.
We support the delivery of new and existing technical products used in the administration of research. We offer services in product management, project management and business analysis.
We deliver integrated software solutions to increase the efficiency and effectiveness of researchers and research administrative staff while navigating the complex domain of grants management.
We provide desktop, laptop, and server hosting services, both engineering and support, to the Office of Research and all Office of Research support offices. We also provide infrastructure consultation to UW departments that support research administration.
We provide outstanding customer technical support, product documentation and training. We gather information, recommendations, and solutions for our product teams.
We provide guidance and bring awareness of products and services available to UW’s research community. We improve communications and employee understanding of strategic alignment to UW and Office of Research initiatives.