July 3, 2025

Prioritized SAGE Issues: Grant Runner & Performance Improvements

The following message was sent to the SAGE User and MRAM email lists on Wednesday, 7/2/25.

We appreciate research colleagues’ feedback and partnership as we continue to improve the SAGE Suite following its move to the cloud. The following known issues are actively being worked on:

• Grant Runner Unable to Submit to NIH: Grant Runner is experiencing issues submitting to the National Institutes of Health (NIH). To ensure applications with deadlines this week or early next week are not impacted, we strongly advise creating and submitting via ASSIST. We anticipate a fix coming this week.
  • Mitigation: Users with deadlines of July 5 – 7 should submit applications using ASSIST.

• Inability to Update Attachments in Grant Runner: Users are experiencing an error when attempting to update an existing attachment in the Grant Runner sponsor forms. Until we resolve the issue, the following workaround can be used.
  • Workaround: Ensure that the updated attachment has a different file name than the one already uploaded. For example, you may add a new character to the file name.

• Performance Issues: We are heavily focusing on the performance issues, including extended loading times, that have impacted the SAGE Suite intermittently. Additional attention is focused on improving SAGE Budget performance.

Thank you for your patience while we stabilize the SAGE system following our migration to the cloud.