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Emergencies abroad

An emergency is a situation in which your personal health or security are at risk or seriously compromised.

Examples of an emergency are:

  • Physical or sexual assault
  • Medical issues / medical evacuation
  • Arrest / incarceration
  • Local emergency, group relocation, or political unrest evacuation

To avoid an emergency, make sure that you are:

  • Checking road conditions and using the safest mode of transportation
  • Avoid public demonstrations, protests and large crowds
  • Maintaining an awareness of personal belongings and not displaying signs of wealth
  • Not sharing details of your travel with strangers
  • Following travel alerts and warnings for your area
  • For more information on preventing emergencies, see our health and safety recommendations

In the event of an emergency abroad, you should contact the following people, in the following order:

In the event of an emergency abroad, contact the following:

  1. Local emergency services: police/fire/ambulance 
  2. On-site resident or program director, international office at your host university, or in-country contacts.
  3. International SOS: +1 215 942 8226 or via your app (24/7 assistance)
  4. UW Global Travel Health and Safety: (for emergencies that are being handled), 001-206-632-0153 (for 24/7 emergency assistance)

When calling International SOS or the UW 24/7 Emergency number, you will be asked by the operator or UW PD to provide basic information about your situation, and how and when you can be contacted. This information will be relayed to Global Travel Health and Safety, who will respond to your call as quickly as possible.


Medical Emergencies


Using the Insurance: International SOS

You have access to International SOS as an international emergency assistance provider. You should create and activate your International SOS account as part of your travel registration. If you are a student participating in a UW study abroad program, accessing your International SOS materials will be part of your study abroad application. Individual travelers who call International SOS to set up medical or security evacuation services shouldn’t have to submit reimbursement claims. International SOS membership provides access to emergency medical, mental health, and security services and evacuations. Travelers will have access to 1,000 International SOS clinics in 90 countries and additional local clinics that have previous agreements with International SOS. Travelers will also have access to online and app-based resources, unique to their itinerary location.

  • Phone number: +1 215 942 8226
  • Answered 24 hours a day, 7 days a week by an ISOS service center.
  • Use the chat function in your ISOS Assistance app, downloaded during travel registration.
  • Use the “find a provider” function in your ISOS Assistance app to locate the nearest facility that ISOS works with.


Mental heath support:

International SOS can connect you with free mental health support. Call the Philadelphia Assistance Center at: +1.215.942.8226

Husky Helpline: Free, same-day counseling, available via app, phone or online chat.

UW Hall Health: The Mental Health unit can provide more long-term counseling for a fee.

Crisis Clinic: 24-hour crisis line and community resource directory, +1.866.4CRISIS (+1.206.427.4747)


Learn More About Your Coverage

Legal Emergencies


Contact U.S. Embassy for assistance

  • If your are the victim of a crime
  • If you have been arrested / detained
  • If you lost your passport


For U.S. citizens, the U.S embassy/consulate can:

  • Provide a list of attorneys who speak English if you require legal assistance
  • Assist in contacting your family in the U.S. if you wish it
  • Help you obtain money from your family in the U.S.
  • Monitor your health and welfare if you are in a hospital or in jail


If you are a victim of a crime, the embassy/consulate can:

  • replace a stolen passport
  • contact family, friends, or employers
  • help you obtain appropriate medical care
  • provide information about the local criminal justice process and the case itself


The U.S. embassy/consulate cannot:

  • Demand the immediate release of a U.S. citizen arrested abroad or cause the citizen to be released
  • Represent a U.S. citizen at trial, give legal advice, or pay legal fees and/or fines with U.S. Government funds


When you are in a foreign country, you are subject to its laws. If you are arrested, immediately ask to speak to a consular officer at the nearest U.S. embassy or consulate. Under international agreements, the U.S. government has a right to provide consular assistance to you upon your request.

List of US Embassies

Safety/Security Emergencies


Sexual harassment and assault:

For additional resources available to you through the UW, including Title IX and Student Conduct, see Campus Community Safety for a list of units and contact information.

Harborview Center for Sexual Assault & Traumatic Stress (HCSATS)

Public Health Seattle and King County Planned Parenthood

Office of the Title IX Coordinator, Reporting

Sex or Gender Based Violence or Harassment, Know Your Rights and Resources


Security evacuations:

If the physical or political situation in your city becomes dangerous or unstable, you may be asked to evacuate – by the US Department of State, by the University of Washington, or by your host organization. In the case of an evacuation, you will work with Global Travel Health and Safety, as well as your in-country partners and our insurance provider, in order to coordinate your safe exit. To initiate an evacuation process, contact Global Travel Health at Safety: or 001-206-632-0153 (for 24/7 emergency assistance).

When calling the UW 24/7 international emergency line, your call will be answered by UW PD. They will ask for your name, contact information, and an assessment of the situation. They will pass along your information to UW Global Travel Health and Safety, who will immediately return your call.

View List of Current Travel Advisories


International 911-Type phone numbers

 Country   Police   Medical    Fire  
Austria 112 or 122 112 or 122 112 or 122
Barbados 112 or 119 115 or 119 113 or 119
Belgium 112 (cell) or 101 112 (cell) or 101 112 (cell) or 101
Bosnia 92 94 93
Chile 133 131 132
China 110 120 119
Costa Rica 911 911 911
Croatia 112 112 112
Czech Republic 158 112 or 155 150
Ecuador 101 131
England 112 or 999 112 or 999 112 or 999
France 112 or 17 112 or 15 112 or 18
French Polynesia 17 15 18
Germany 110 112 112
Ghana 999 or 171 776111-5 192
Greece 112 or 100 112 or 166 112 or 199
India 100 102 101
Ireland 112 or 999 112 or 999 112 or 999
Israel 100 101 102
Italy 112 or 113 112 or 118 112 or 115
Japan 110 119 119
Mexico 060 065 068
Morocco 19 15 15
Nepal 100 102 or 22809
Netherlands 112 112 112
Peru 011 or 5114 011 or 5114 011 or 5114
Philippines 117 or 166 117 or 166 117 or 166
Scotland 112 or 999 112 or 999 112 or 999
Serbia 112 or 92 112 or 94 112 or 93
Sierra Leone 999 999 019
South Africa 10111 10177 10177
South Korea 112 119 119
Spain 112 112 112
Switzerland 112 or 117 112 or 144 112 or 118
Thailand 191 191 199
Turkey 100 or 155 101 or 112 102 or 110
Viet Nam 113 or 03 115 or 05 114 or 08
Zambia 91 or 112 (cell) 999 or 112 (cell) 993 or 112 (cell)