Best practices when contacting us
We are here to help you. To ensure the best assistance, please follow these guidelines.
- Search our website first. Most answers can be found on the website.
- Be sure to choose the appropriate contact method from the options below.
- Options 1, 3 and 4 are managed by the same staff member. Contacting us with the same question or request through multiple channels may result in a delayed response.
MyGlobal is back up.
Option 1
EMAIL US
For questions below, most answers can be found on the linked pages
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- Program types and overviews
If you have questions for a particular Faculty-led program, contact a Faculty-led program director for the program. Contact information can be found under the “Questions?” tab in the online program brochure. - Current program availabilities and application opening timelines
- Application process, requirements, recommendations and deadlines
- Pre-departure requirements
- Study abroad registration (enrollment)
- Costs
- Fees and billing
- S/NS grading option
- Study abroad credits
- Credit conversion process
For UW equivalent credits for foreign courses, contact departmental/academic advisers with course syllabi that can be downloaded from the partner provider’s or foreign institution’s website. - Credit Evaluation Form
- Visiting exchange students
- Technical issues
- If you are having issues with loading a certain item, submitting a required item or sending a recommendation request, please first try clearing browser cookies, signing out, restarting your browser, and signing in again. If the issue persists, please email us.
- Please include your screenshot if you can.
- Program types and overviews
- Email is the preferred option for quick responses to all questions/requests.
- Provide your UW Student Number for a quick response if you have one.
- Our typical response time is 1-3 business days.
Email: studyabroad@uw.edu
Option 2
MEET WITH AN ADVISER
Advising Types
- General Advising
- For current UW students, prospective UW students, or Non-UW students seeking study abroad opportunities
- General advising is for you if you:
- don’t know where to start
- are not sure which program is right for you
- have individual circumstances and challenges
- General advising does not replace program-specific advising. Scheduling the right type of advising helps you save time
- Scholarships and Funding Advising
- Scholarships and funding advising can help you navigate through different funding options including financial aid and scholarships
- Program-Specific Advising
- Program-specific advising is for you if you:
- are interested in
- or are applying/have applied to an Exchange, Partner, Direct Enrollment, or FRILA program
- Program-specific advising is for you if you:
- Credits and Grades Advising
- Credits and grades advising is for you if you have read this page and this page and still have questions about credits and grades
- Credits and grades advising DOES NOT provide UW equivalent credits for foreign courses. For credit equivalencies, please contact departmental/academic advisers with course syllabi.
- Study abroad advisers will not advise you on how your study abroad credits fit into your major or degree requirements. Please reach out to your academic adviser.
- Credits and grades advising are NOT for students on a Faculty-led Program
- If you don’t know where to start, need guidance, or have too many questions, meet with an adviser.
- Select the appropriate type of advising to prevent the need for additional appointments.
- Advising is not intended for quick questions.
- All appointments are one-on-one via Zoom.
Option 3
JOIN VIRTUAL FRONT DESK
- The virtual front desk will assist with finding information on the website, connecting to appropriate resources, and checking the status of applications, requirements, enrollment and credits/grades.
- The virtual front desk is intended for quick questions only.
- This is not for drop-in advising.
- New appointments (1 week out) become available every Monday and Tuesday.
- If you are later than 7 minutes, your appointment will be canceled.
Mondays & Tuesdays
10 a.m. – 11 p.m.
Option 4
VISIT THE FRONT DESK
- You may visit our front desk to pick up your documents or have your documents signed by our staff.
- We do not offer in-person drop-in advising. You will not be able to see an adviser at the front desk.
- As most staff members work remotely, visiting the front desk doesn’t guarantee access to a specific staff member. Please email them to check their availability first.
4th Floor in Schmitz Hall
On the corner of NE Campus Parkway and 15th Avenue NE
Monday – Thursday 1 p.m. – 4 p.m.
INQUIRIES FOR YOUR FAMILY MEMBER
While we encourage students to take responsibility for their study abroad experience, parents and family members are welcome to email us at studyabroad@uw.edu for general questions about our UW Study Abroad programs. Please note that we can only provide general information that can be found on our website.
PRIVACY CONSIDERATIONS
UW Study Abroad must abide by the Family Educational Rights and Privacy Act (FERPA). This can mean that we cannot divulge student academic, financial or enrollment information to parents without the student’s written consent. Find out more information about student educational privacy rights.
REQUEST A PRESENTER
If you need someone to speak to your team, unit, group of students or department, please email studyabroad@uw.edu to request a study abroad staff member to discuss the many opportunities for study abroad at UW!
FACULTY & STAFF INQUIRIES
- Please email studyabroad@uw.edu for the following topics:
- Technical issues with our application system
- General recommendation survey
- General inquiries on study abroad programs and processes
- Please email directly to the program manager for questions regarding UW Faculty-led programs, program proposal, etc. If you don’t know your program manager, please email studyabroad@uw.edu.
- Please contact our finance and administration team for questions and issues regarding field advance card.
ADVISER INQUIRIES
For credit-related questions, please visit our Adviser Guide for Credit Conversion page. If you have any study abroad-related questions or encounter technical issues with the Credit Evaluation Form, feel free to email us at studyabroad@uw.edu.