Recreational Sports Programs

Refund Policy

Group Fitness Classes

  1. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours prior to the beginning of the second class meeting. A refund will be given, less an $8.00 service charge. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.
  2. Refunds will not be granted after the start of the second class.  Refund requests over the phone or e-mail are not accepted.
  3. For classes that meet fewer than three times, refunds will be granted if the request is received before the first class meets. Refunds for Special Interest classes must be requested by the registration deadline published.
  4. A full refund will be issued to participants if a class is cancelled.  All refunds for cancelled classes must be requested within 30 days of class cancellation, they are not issued automatically.

Mindfulness Passes

  1. Mindfulness Pass refunds require the approval of the Mindfulness Manager prior to attending a second class quarterly.  The following are viable reasons for permitting refunds: Termination of employment or withdrawal from academic classes, and medical request.
  2. All refunds must be requested in-person in the IMA Programs Office, on the 3rd floor, during office hours prior to the second week of quarterly classes.  A refund will be given, less an $8.00 service charge. If you paid by card, you will need to bring your card so that we can credit your account. If you paid by cash or check, we will need to verify your address so a check can be mailed to you within approximately four weeks.

Programs Office Hours:  Monday – Friday, 8:30 a.m. – 5:00 p.m.
*Check the Registration Info page for holiday or revised hours each quarter.