Harvard University’s Kennedy School of Government just completed a 24-page study about how the Boston Police Department was able to quickly utilize social media to warn, inform and collect information from the general public. You can read more about the study’s main points by following this link.
Social media is changing the way that communities and their first-responders interact with one another. Information is available from a variety of sources, and professionals must learn & sharpen skills to verify facts before being able to act upon them. UWEM recognizes this and has been introducing more social media elements to our training & exercise content as a result.