Most helpful user guide articles

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There are several ways you can filter your tasklist. Show You can use this to limit the type of items displayed. Checking the box will include that item type. The system selects all types by default. Date Created Within 6 Months When you select this box, your list shows items just recently created. You can […]

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This tool allows a SERA administrator to adjust the Group to Organization Code associations. When OSP sends items to GCA, this association determines the initial assignment. The Add New Group To Org Code Association, on the upper half of the page, allows you to pick an unassigned organization code and select the corresponding group. The […]