• Tags
• Tasklist

Reviewed/Revised: July 15, 2022

Issue: If the My Desk tasklist is filtered to show items based on Action/Request Type choices, when the Action/Request Type filter is removed, and you click Go to see the new results, you will instead see the previous results list.

Fix: To fully clear the filtering

• Re-select Action/Request Type from the Display Items Where drop-down menu
• Select the checkbox for All Action/Request Types
• Change Display Items Where to the blank value
• Click Go

The resulting list will contain the correct number of results.