Office of Planning & Budgeting

December 6, 2012

MOOC Providers Now Offer Headhunter Services

Massive open online course (MOOC) providers, Coursera and Udacity, are now offering to sell information about high-performing students to employers who have available positions.

Coursera, which is known for working with high-profile colleges, announced its version of the headhunter service on Tuesday. Already some similarly high-profile tech companies, such as Facebook and Twitter, have enrolled in the service. Once an employer signs up, Coursera provides them with a list of students who match the company’s academic, geographic, or skill-based requirements. If an employer sees a profile they like, Coursera emails the student asking if she or he would like to be introduced to the company. Every introduction costs the employer a flat fee, the revenue of which goes primarily to Coursera. However, 6 to 15 percent of the revenue goes back to whichever college(s) offered the MOOC(s) the student attended.

The Chronicle reports that Coursera’s co-founder, Andrew Ng feels “this is a relatively uncontroversial business model that most of our university partners are excited about.” Regardless, Coursera is giving each of its partnering colleges a chance to opt out of the new headhunter service. If a college declines, any and all students enrolled in its MOOCs will be unable to participate in the job-matchmaking program. If a college accepts, its students will still have the option to personally opt out of the service—either altogether or only for courses they are unable to complete.

Udacity, which works with individual professors to offer MOOCS rather than entire institutions, offers a similar headhunter program. So far, approximately 350 partner companies including Google, Amazon, and Facebook have already signed up.

Neither Coursera nor Udacity was willing to disclose the price of their respective services, but both MOOC providers said they give employers more than just student grades. They also collect and share data on students who frequently participate in discussion forums and help answer questions from their classmates. Mr. Thrun, of Udacity, said employers often find those “softer skills” to be more valuable than sheer academic performance as they can be better predictors of placement success.