Office of Global Affairs

UW employee emergency travel assistance

The UW provides emergency travel assistance to faculty and staff traveling abroad on University business. The emergency travel assistance plan does not provide health insurance abroad and acts as a supplement to your personal health insurance coverage. Please review the following information thoroughly.

Emergency travel assistance

UW employees traveling abroad on University business are automatically covered by an emergency travel assistance plan administered by CISI. It provides assistance with medical, security, and natural disaster evacuation, as well as travel assistance.

The emergency travel assistance plan does not provide health insurance abroad. Please review the CISI benefits document for full details. See the below section on how to enroll in optional emergency medical coverage.

Plan benefits include:

  • Medical and security evacuation services for emergencies plus repatriation benefits
  • Natural and political disaster evacuation coverage
  • Limited trip delay coverage up to $2,000, including for costs related to quarantine due to a positive COVID-19 test

Plan benefits do not include:

  • Accident and sickness medical coverage
  • Coverage for property loss due to theft

Optional emergency medical coverage

Starting Jan. 1, 2023, UW employees traveling overseas on University business can enroll in emergency medical coverage. This is optional coverage. This plan, administered by CISI, includes coverage for treatment due to medical accidents and illnesses that occur while abroad.

Plan information:

  • Daily rate: $2.16/day
  • Includes treatment for pre-existing conditions.
  • Dependents eligible for enrollment.

Please see this CISI flyer for more information.

Please note that emergency medical insurance coverage is not considered a reimbursable expense under UW Travel policies.

How to Enroll:

Enrollment is available through travel registration. As a first step, please register your trip. The enrollment link is located within the ‘Insurance Information for UW Faculty and Staff’ checklist item in your travel registration.

Health insurance through your U.S.-based plan

  • Health care costs abroad for University employees and their dependents are covered according to their U.S.-based health plan.
  • Deductibles and restrictions specific to individual plans will apply.
  • Consult your personal health insurance policy for details.

Is my travel considered University business?

  • Employees are considered to be traveling on University business if they are on the UW payroll and travel expenses are paid by the University.
  • If you will be traveling abroad but not on University business, you will not be covered by the emergency travel assistance plan. Please compare travel insurance policies and plans to find one that best suits your needs.

If I am a student employee should I have this coverage?

If I am a student teaching assistant should I have this coverage?

  • Yes, as with student employees you should enroll in UW Student Abroad Insurance. This includes teaching assistants who are co-leading UW study abroad programs. 

For 24/7 emergency medical and travel assistance

Contact CISI at 1-877-714-8179 (toll-free), 1-603-952-2660 (accepts Collect calls), or

Questions about coverage or claims?

Contact CISI at 1-888-617-1301 or