Office of Global Affairs

UW employee emergency travel assistance

The UW provides emergency travel assistance to faculty and staff traveling abroad on University business. The emergency travel assistance plan does not provide health insurance abroad and acts as a supplement to your personal health insurance coverage. Please review the following information thoroughly.

Emergency travel assistance

UW employees traveling abroad on University business are automatically covered by an emergency travel assistance plan administered by CISI. It provides assistance with medical, security, and natural disaster evacuation, as well as travel assistance.

The emergency travel assistance plan does not provide health insurance abroad. Please review the CISI benefits document for full details.

Plan benefits include:

  • Medical and security evacuation services for emergencies plus repatriation benefits anywhere in the world
  • Natural and political disaster evacuation coverage
  • Limited trip delay coverage up to $2,000, including for costs related to quarantine due to a positive COVID-19 test

Health insurance through your U.S.-based plan

  • Health care costs abroad for University employees and their dependents are covered according to their U.S.-based health plan.
  • Deductibles and restrictions specific to individual plans will apply.
  • Consult your personal health insurance policy for details.

Is my travel considered University business?

  • Employees are considered to be traveling on University business if they are on the UW payroll and travel expenses are paid by the University.
  • If you will be traveling abroad but not on University business, you will not be covered by the emergency travel assistance plan. Please compare travel insurance policies and plans to find one that best suits your needs.

If I am a student employee should I have this coverage?

If I am a student teaching assistant should I have this coverage?

  • Yes, as with student employees you should enroll in UW Student Abroad Insurance. This includes teaching assistants who are co-leading UW study abroad programs. 

For 24/7 emergency medical and travel assistance

Contact CISI at 1-877-714-8179 (toll-free), 1-603-952-2660 (accepts Collect calls), or mail@oncallinternational.com

Questions about coverage or claims?

Contact CISI at 1-888-617-1301 or team1@cbpinsure.com