How do I respond to a library patron who asks for Braille copies of reference materials?

Date Updated

The Americans with Disabilities Act (ADA) requires that you respond reasonably to disability-related requests. Although you should provide access to the content the patron requests (in this case Braille), it may be acceptable to provide the materials in a comparable format, such as in audiotaped or electronic formats. Discuss options with the patron.

For information on making libraries accessible to patrons with disabilities visit the Libraries area of the Student Services Conference Room.