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Canva

NEW user

canvanew

Students: create your UW Canva log in

Step 1: Go to canva.com.

Step 2: Click “Log in” in the top right corner.

Step 3: Choose “Sign up with your work email.”

Step 4: Enter your UW email address.

Step 5: Select “Log in with SSO.” You will be directed to the UW SSO page.

Step 6: Enter your UW NetID and password.

Step 7: Complete two-step authentication (Duo) to log in.

Employees: create your UW Canva log in

Step 1: Go to the Canva for Design software page on the UW-IT UWare catalog.

Step 2: Click “Get started.”

Step 3: Complete the form. Select the team that aligns most closely with your work. This allows you access to your department’s logos and branded assets.
(Note: It may take up to 2 days to register your SSO in Canva)

Step 4: Once your NetID is registered, log in to Canva using SSO.

Step 5: Enter your UW NetID and password.

Step 6: Complete two-step authentication (Duo) to log in.

Troubleshooting log in

 

EXISTING user

canvaexist

Using a shared NetID

Due to SSO restrictions, shared UW NetIDs will no longer be supported. If you’re using a shared UW NetID, contact help@uw.edu with the individual NetID you would like the content to be transferred to before you sign up for your new UW Canva enterprise account.

Step 1: Select primary content owner NetID.

Step 2: Send email with NetID to help@uw.edu. (Note: It may take up to 5 days to make this change in Canva)

Step 3: Package all projects and design in your existing Canva account into one folder to prepare for content transfer.

Step 4: UW-IT sends confirmation of NetID transfer.

Step 5: Create a UW Canva log in.

Students: log in to UW Canva

Step 1: Go to SSO log in for UW Canva.

Step 2: Enter your UW NetID and password.

Step 3: Complete two-step authentication (Duo) to log in.

Employees: create your UW Canva log in

Step 1: Go to the Canva for Design software page on the UW-IT UWare catalog.

Step 2: Click “Get started.”

Step 3: Complete the form. Select the team that aligns most closely with your work. This allows you access to your department’s logos and branded assets.
(Note: It may take up to 2 days to register your SSO in Canva)

Step 4: UW-IT sends confirmation of NetID transfer.

Step 5: Once your NetID is registered, log in to Canva using SSO.

Step 6: You will be directed to the UW SSO page.

Step 7: Enter your UW NetID and password.

Step 8: Complete two-step authentication (Duo) to log in.

Transfer content to your new UW Canva account

If you have an existing Canva account and you want to transfer content from your current account to your new UW team, follow the instructions in the Help Center Article to copy them over. If you decide not to transfer the content, you can still access it by using the “team switcher” in the top right corner of your screen under your account identification image.

Pro tip: Package all projects and designs into one folder to ensure a speedy content transfer.

Screenshot of template transfer You Tube video

 

https://youtu.be/Qk0_A2byyog?si=AGw7EUnVR4xsyynP

Request a refund of your paid Canva account

If you are currently paying for a Canva account, you can request a refund or cancel your existing contract after you have set up your new UW account. 

Step 1: Go to the Canva Support page.

Step 2: Complete the form. (Canva may contact you for more information in order to complete this transaction.)

Step 3: Your account will be downgraded to Canva Free, to allow access to files as needed. 

Troubleshoot log in

 

FAQs

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Best practices

Double check your template’s purpose

It may not always be apparent, but Canva templates are designed for specific purposes and environments. Be sure to choose a template that matches your needs, and avoid using print templates for digital or social media posts, and vice versa.

Remember that sometimes less is more

Your audience’s attention span can sometimes be short, especially on social media. Keep content brief and to the point.

Check your spelling and grammar

  • Check the spelling, grammar, and style of your document.
  • Please refer to the UW Editorial Guide for writing guidelines.
  • Ensure the information in your publication — including phone numbers, email addresses, and dates — is accurate.
  • Add alt text to your images

Using UW brand elements

Under the brand kit in your Canva toolbar, you will find many UW branded resources like the block W logo, brand color palette, and more. These assets can easily be added to your Canva designs. To learn more about how to use UW Brand elements in your designs, we recommend reviewing the materials and information provided at the following links:

Frequently asked questions

Who gets access to a Canva for Campus licenses?

    • By default, all students that can login via SSO will have access to Canva. Student access is contingent on turning on SSO for students, which is required. All UW employees can request a license via IT.

How does employee access differ from student access?

    • Staff/faculty have access to Canva Enterprise and has all available features and functionality built in. Campus administrators maintain the staff/faculty team and often set brand guidelines and templates in Canva so that proper branding is used across the campus.
    • The student team is a self-serve team that gives students premium features so that they can use Canva in their coursework and clubs.

Do student employees need to be in the staff/faculty team? If not, are there circumstances when it is best to add them?

    • A student employee can utilize their student premium license and collaborate with other staff/faculty members through the Collaboration Link. However, if they require access to brand assets and will frequently use Canva for student employee projects, it is advisable to include them in the staff/faculty team.

I have already been using Canva. What happens to my content?

    • If you wish to transfer content from your current team to your new UW team, you can refer to the instructions provided in this Help Center Article to copy them over.

I already paid for Canva on my own; can I get a refund?

    • Yes! If you have already paid for a Canva Pro or Canva Teams licenses, please log a support ticket with Canva’s Customer Happiness Team, here.

Where can I learn more about how to use Canva?

License details

    • Named User Licenses are assigned to individual users. A license cannot be assigned to a shared UW NetID.
    • A usage audit will take place twice a year. Your license will be revoked if you have not logged in during that period.

Restrictions

    • Use Canva only for university-related purposes (academic, research, etc.). If you are unsure whether your survey questions contain or request sensitive data, contact the UW Privacy Office for guidance.
    • Personal use is prohibited.
    • Follow legal, regulatory, and university policies when collecting survey data.
    • Please review UWs measures to protect information through measures described in the UW Administrative Policy Statements 2.2 University Privacy Policy and 2.6. Information Security Controls and Operational Practices. Contact the UW Privacy Office if unsure