Student Financial Aid staff are still actively working remotely to administer financial aid programs to support you during your enrollment at the UW. We also know that you and your family are facing challenging and uncertain times and we hope you will reach out to us if you need any financial aid support or assistance. It is our goal to assist you in a timely manner and to the extent possible.

Beginning September 21, 2020, Financial Aid Advisors are available for phone appointments. If you are a currently registered UW Seattle student and you wish to speak with one of our financial aid counselors you can use our scheduling page to book an appointment. The appointments are over the phone, and are limited to 10 minutes in order to serve as many students as we can. You will need your UW NetID to access the scheduling page.

You can also reach a financial aid counselor by email by using our contact form.

If you have questions regarding our processing time, or email response time, please see our current processing times on this page.

Below are some answers to questions we have been receiving recently. If these FAQ’s do not help address your question, then please contact us. For up-to-date campus information, visit washington.edu/coronavirus.

Frequently Asked Questions

When/how is aid disbursed?

For detailed information regarding aid disbursement and how to receive your financial aid please see our full list of FAQs on this topic. 

Generally, certain conditions must be met in order to allow funds to disburse. You must have satisfied all of the paperwork needed, all corresponding holds must be removed, and you must be enrolled for the number of credits your aid is set up for. You need to register for full time credits if your aid is awarded to you as a full time student (12 credits for undergraduates, 5th years and professional students, or 10 credits for graduate students). We begin disbursing aid a few days before the start of each quarter. If you have signed up for direct deposit, and all of the above criteria has been met, funds should arrive in your bank account by the first day of the quarter. Please bear in mind that it takes approximately 2-3 business days for the direct deposit to arrive in your personal bank account after aid has disbursed to your student account to pay tuition and fees.

How do I sign up for Direct Deposit?

Student Fiscal Services has detailed information about how you can sign up for Direct Deposit via MyUW. Please see their page for full instructions.

What does "Regis Requirement Not Met" mean on MyUW?

If you see this on MyUW, it means you have not registered for the minimum amount of credits required for the aid. If you add credits to be full time, your aid will automatically disburse once you have met the credit requirement. If you are planning on being enrolled less than fulltime, please contact our office so we can adjust your aid.

What is the best way to submit documents that were requested by the Financial Aid Office?

If you received a request for additional information, please use the link to the form in the email. If you are submitting additional documentation you can upload in a secure manner by using our form “Information Update”. It can be found under General on our forms page. 

Is there Emergency Aid available to students impacted by the COVID19 pandemic?

Yes, the UW has an emergency aid program. More information and the emergency aid request form can be found at https://www.washington.edu/emergencyaid/Our emergency aid team will respond to your request within 5-6 business days and offer options for assistance. 

What can I do if my income, or my family’s income has changed due to COVID-19?

We understand this is a challenging and difficult time and there is much uncertainty right now. We are here to help. If you are experiencing a change in your or your family’s income, please let us know by providing additional information about your situation.

If your parent(s) are experiencing a change in their financial situation as a result of COVID-19, please have them complete the Revision Request for Change in Financial Situation COVID-19 Impact.

If you (or your spouse) are experiencing a change in your financial situation as a result of COVID-19, please provide additional information using the Revision Request for Change in Financial Situation. You can indicate that the nature of the change is due to COVID-19.

All our forms for the 2020-21 academic year can be found on our forms page.

 

More answers to frequently asked questions can be found here.