UW Seattle Student Financial Aid phone advising services are suspended through June 5, in order to focus our efforts on application processing, document review, and aid disbursement.  Counselors may be reached by sending an email to osfa@uw.edu.  

Whether you attend our Seattle, Tacoma, or Bothell campuses, you’re in the right place to explore the many scholarship, grant, loan and work-study options available that help make paying for college as affordable as possible.

Student Financial Aid staff are still actively working remotely to administer financial aid programs to support you during your enrollment at the UW. We also know that you and your family are facing challenging and uncertain times and we hope you will reach out to us if you need any financial aid support or assistance. It is our goal to assist you in a timely manner and to the extent possible.

Below are some answers to questions we have been receiving recently. If these FAQ’s do not help address your question, then please contact us. For up-to-date campus information, visit washington.edu/coronavirus.

Frequently Asked Questions

What is the CARES/Higher Education Emergency Relief Fund provided by the federal government?

The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief from COVID-19. One section of the CARES Act established the Higher Education Emergency Relief fund and sent money to schools to use for emergency financial aid grants to students for expenses related to the disruption of campus operations due to the pandemic. For more information please see our CARES Act FAQs page.

How do I get answers to my financial aid questions?

Many answers to your questions can be found here on our website. If you cannot find the answer to your question on our website then send us an email at osfa@uw.edu. Our team of financial aid counselors will respond as quickly as possible to your questions and concern. Please be patient though, as our email volume is higher than normal.

You are also encouraged to frequently log in to your Financial Aid Status page from your MyUW account. Here you can check messages from our office, requested documents and the status of those documents.

You can also reach a financial aid counselor by telephone at 206-543-6101, Monday thru Friday 12:00 pm – 3:00 pm.

When can I expect to receive notification of my financial aid for 2020-21?

The financial aid office is planning to send notifications to continuing students toward the end of Spring quarter. Updates to this timeframe will be posted here. You will be able to check your status and review your financial aid notice using your MyUW.

If you are a newly admitted student, and have not yet received your financial aid notification, please email or telephone our office and speak with a financial aid counselor. We want you to have the best information possible to make a decision by the May 1 enrollment confirmation date.

Can I receive financial aid for Summer 2020?

Summer 2020 is the first quarter of the 2020-21 academic year, so you will need to complete a 20-21 FAFSA. Once received by our office, then you will be able to complete the UW’s Summer Aid Application online from your Financial Aid Status page at your MyUW. More information about Summer quarter aid can be found here: https://www.washington.edu/financialaid/applying-for-aid/summer-quarter/ 

What can I do if my income, or my family’s income has changed due to COVID-19?

We understand this is a challenging and difficult time and there is much uncertainty right now. We are here to help. If you are experiencing a change in your or your family’s income, please let us know by completing the revision form “Change in Financial Situation”. All our forms for both AY 19-20 and 20-21 can be found on our forms page.  

What is the best way to submit documents that were requested by the Financial Aid Office?

If you received a request for additional information, please use the link to the form in the email. If you are submitting additional documentation you can upload in a secure manner by using our form “Information Update”. It can be found under General on our forms page. 

I no longer can work at my work study job, or my hours have been greatly reduced. What can I do?

If your work study situation has changed, please contact our work study office so we can review your situation. We may be able to offer additional financial aid assistance to replace or supplement your work study award. Please send us an email at workstdy@uw.edu. 

Is there Emergency Aid available to students impacted by the COVID19 pandemic?

Yes, the UW has an emergency aid program. More information and the emergency aid request form can be found at https://www.washington.edu/emergencyaid/Our emergency aid team will respond to your request within 5-6 business days and offer options for assistance. 

 

More answers to frequently asked questions can be found here.