We believe students from all economic backgrounds should have the opportunity to attend the University of Washington. Finances should not be a barrier to getting a world-class education. Whether you attend our Seattle, Tacoma, or Bothell campuses, you’re in the right place to explore the many scholarship, grant, loan and work-study options available that help make paying for college as affordable as possible.

Frequently Asked Questions

How do I get in contact with a Financial Aid counselor?

There are multiple ways you can get in touch with us. You can get in contact with our financial aid counselors by calling 206-543-6101 during our phone service hours, or by emailing us at osfa@uw.edu.

Phone service hours:

Monday – Friday

Noon – 3:00 pm

In-person advising (room 105 Schmitz Hall):

Monday – Wednesday

1 p.m. – 3 p.m.

If you have questions regarding our processing time, or email response time, please see our current processing times on this page.

Given the 24-25 FAFSA delays, what are my options in meeting the February 28 priority target date?

The FAFSA application and delivery system is changing for 2024-25.  As a result, the FASFA and WAFSA applications were not made available until December 31st.

We understand that the Department of Education’s delays and technical issues can cause concern for you and your family. We want to assure you that we are monitoring the situation and staying informed of any other possible delays or issues with the 24-25 FAFSA.

To accommodate the delayed availability and technical issues students/families are experiencing with the 24-25 FAFSA, we want to remind you that the OSFA Priority Target Date for FAFSA/WAFSA has been extended to February 28th, 2024. We recommend that you submit your financial aid application as early as possible, before the 2/28/2024 priority date, so we can determine your financial aid eligibility in a timely manner.  Due to these FAFSA delays, OSFA will internally adjust our priority target date to include students who were unable to start their FAFSA by February 28 and ensure you are included in our priority group.  We ask that you complete your FAFSA as soon as possible during the first weeks of March so that we can prepare an award offer for you as soon as possible.

How can I get started with my FAFSA?

If you don’t already have one, please make sure to create your FSA ID—and remember your username and password so you can access and submit the 2024–25 FAFSA form when it’s available.

Find out if your parent(s) or spouse will need to be contributors (contribute their info on your FAFSA form).

If your parent(s) or spouse will need to contribute to your form, make sure each contributor creates their own FSA ID. Even if a contributor doesn’t have a Social Security number, they will be able to create an account when the 2024–25 form goes live.

Watch “Preparing for the FAFSA Form” playlist to understand what information and documents you’ll need to fill out the FAFSA form.

My family member does not have an SSN and can’t complete the FAFSA. What should we do?

We are aware of the issues with accessing the FAFSA application for students whose family members include a parent or spouse without a Social Security Number (SSN). In the past applicants have been able to complete the FAFSA by entering all zeros for the SSN for that family member. With the changes to the 2024-2025 FAFSA all contributors are now required to create an FSA ID, including contributors without an SSN. Unfortunately, this process is not working properly, and families have not been able to access the 2024-2025 FAFSA.

The Department of Education is working on resolving this. We ask that students wait to file the FAFSA until the process has been fixed, and students can file the FAFSA electronically. Paper FAFSAs will not be processed until after the electronic submissions are processed, and therefore we encourage students to complete the FAFSA online.

We will continue to monitor this situation, and we will let you know when the Department of Education has resolved the issue.  We will adjust our internal process to accommodate students who experienced difficulties completing the FAFSA by Feb. 28.

Who is a contributor on the FAFSA form?

Contributor is a new term being introduced on the 2024–25 FAFSA form. A contributor is anyone (you, your spouse, your biological or adoptive parent, or your parent’s spouse) who is required to provide information on the FAFSA form, sign the FAFSA form, and provide consent to have their federal tax information transferred directly from the IRS into the form. For more detailed information, please see this page.

Watch the “Who Is a Contributor on the 2024–25 FAFSA® Form?” for more details.

What is consent, and why is it needed for the FAFSA form?

Each contributor (students, spouses, and parents) will be required to consent to the new data transfer from the IRS to the FAFSA form even if the contributor doesn’t have a Social Security Number, didn’t file 2022 taxes, or filed taxes outside the US.

The student and all contributors must provide this consent on the FAFSA form in order to be eligible for federal student aid.

Watch the  “What Does It Mean To Provide Consent and Approval on the 2024–25 FAFSA® Form?” for more details.

I am a newly admitted student - now what?

We understand you and your parent(s) may have many questions about what steps are next, what type if aid you are eligible for and other questions related to the financial aid process. We have gathered useful information for newly admitted students on this page.

If you are from out of state this page has some useful information.

MyUW shows a hold on my account, what does that mean?

Holds prevent aid from disbursing to you for a variety of reasons. Usually, holds are placed because we are missing requested documentation, or you may not have completed enough credits in the previous quarter or prior academic year. There is information about the type of holds on your MyUW account under financial aid status and you are welcome to contact us with any remaining questions about how to resolve the hold(s) on your aid. It is also important to continually check your UW email, as we will also notify you there in regards to the paperwork we need from you.

What can I do if my income or my family’s income has changed?

We understand this is a challenging and difficult time and there is much uncertainty right now. We are here to help. If you are experiencing a change in your or your family’s income, please let us know by providing additional information about your situation.

If your parent(s) are experiencing a change in their financial situation, please have them complete the Revision Request for Change in Financial Situation.

All our forms can be found on our forms page.

What is the best way to submit documents that were requested by the Financial Aid Office?

If you received a request for additional information, please use the link to the form in the email. If you are submitting additional documentation you can upload in a secure manner by using our form “Information Update”. It can be found under General on our forms page.

When will the documents I submitted be reviewed?

If you have questions regarding our processing time, or email response time, please see our current processing times on this page.


More answers to frequently asked questions can be found here. If these FAQ’s do not help address your question, then please contact us.

The University of Washington is a partner institution in the College Cost Transparency Initiative. Please see their website for more details.