Frequently Asked Questions

How do I get in contact with a Financial Aid counselor?

Financial Aid counselors are available for phone appointments. If you are a currently registered UW Seattle student and you wish to speak with one of our financial aid counselors you can use our scheduling page to book an appointment. The appointments are over the phone, and are limited to 10 minutes in order to serve as many students as we can. If no appointments are currently available, please check our scheduling page again later, as we release new appointments every week.  You will need your UW NetID to access the scheduling page.

You can also reach a financial aid counselor by email using our contact form.

If you have questions regarding our processing time, or email response time, please see our current processing times on this page.

What can I do if my income, or my family’s income has changed due to COVID-19?

We understand this is a challenging and difficult time and there is much uncertainty right now. We are here to help. If you are experiencing a change in your or your family’s income, please let us know by providing additional information about your situation.

For the 2021-22 academic year, if your parent(s) are experiencing a change in their financial situation as a result of COVID-19, please have them complete the Revision Request for Change in Financial Situation COVID-19 Impact.

For the 2020-21 academic year, if your parent(s) are experiencing a change in their financial situation as a result of COVID-19, please have them complete the Revision Request for Change in Financial Situation COVID-19 Impact.

If you (or your spouse) are experiencing a change in your financial situation as a result of COVID-19, please provide additional information using the Revision Request for Change in Financial Situation. You can indicate that the nature of the change is due to COVID-19.

All our forms for both 2021-22 and 2020-21 academic years can be found on our forms page.

What is a UW Federal Emergency Relief Fund standard grant?

The HEERF directed universities to prioritize students with exceptional financial need.  The UW wants to provide economic relief quickly to students who may have experienced additional expenses and/or a loss of income due to COVID-19.  Therefore, we have used the HEERF emergency aid funds to provide a standard relief grant of $1,300 based on the family income reported on your FAFSA.

The specific criteria for the UW Federal Emergency Relief Fund standard grant is as follows—

  • Undergraduate or graduate student in a degree program, enrolled at least half time for winter quarter 2021
  • Meet basic eligibility requirements for federal aid under Title IV of the Higher Education Act of 1965
  • A  2020-21 FAFSA on record with the UW’s Office of Student Financial Aid
  • Family income in the low- to low-middle income levels based on FAFSA information.

For more details about the Federal Emergency Relief Fund, please see this page.

What is the best way to submit documents that were requested by the Financial Aid Office?

If you received a request for additional information, please use the link to the form in the email. If you are submitting additional documentation you can upload in a secure manner by using our form “Information Update”. It can be found under General on our forms page. 

Is there Emergency Aid available to students impacted by the COVID19 pandemic?

Yes, the UW has an emergency aid program. More information and the emergency aid request form can be found at https://www.washington.edu/emergencyaid/Our emergency aid team will respond to your request within 7-10 business days and offer options for assistance. 

 

More answers to frequently asked questions can be found here. If these FAQ’s do not help address your question, then please contact us. For up-to-date campus information, visit washington.edu/coronavirus.