USER ACCESS
To request new hire domain access or additional access to existing user account, the respective supervisor fills out and submits a DCM Help Desk Ticket. In the “Issue Summary” box, please provide the employee’s complete name and UW NetID in order to process the request. Also include any specific folders the new employee may need access to on the “Q” Drive Access (shared files). Access to Sirius and/or VADDS may also be requested. Please allow up to 24 hours to process your requests.
Unsure how to fill out a DCM Help Desk Ticket? This how-to video will help:
COMPUTER/DEVICE SUPPORT
To request computer or peripheral device support (hardware, software, e-mail, network, applications, printers, and other computer related issues), fill out DCM Help Desk Ticket.
WEBSITE SUPPORT
For assistance in putting up a new webpage or for updates/changes on existing page, send e-mail to: cmedhelp@uw.edu
RECORDS MANAGEMENT & COMPLIANCE
All DCM employees who own files on the shared file server have a primary legal responsibility for the proper care and management of their files. For more information please visit UW Medicine Records Management Services.
SECURITY POLICY
UW Policy: Personal Use of University Facilities, Computers, and Equipment by University Employees
UW COMPLIANCE AND POLICY
Information Security Controls (UW APS 2.6)
Use of State Resources – Email and Internet Use (UW APS 47.2)
AI TOOLS AND GUIDANCE
UW Medicine AI Guidelines (via Vitals)
COMPUTER HELP SUPPORT DESK
Bob Longoria, IT Administrator, (206)221-0555
Amanda Zeller, IT Administrator (206)221-0399
Email: cmedhelp@uw.edu
