Museology Master of Arts Program

Photo of Angie Ong

What inspires me
My community. I’ve lived in Seattle for almost 20 years and have seen it change a lot in that time. Yet despite its growing pains, Seattle has fostered vibrant neighborhoods of people who care about where they live and improving the lives of others. I have experienced this first-hand in my work as a volunteer at One Brick, the Seattle Animal Shelter, the Museum of History and Industry (MOHAI), and most recently at the Woodland Park Zoo. It’s wonderful to live in a city where passionate people give back to their community in so many ways. And I am grateful to have the opportunity to contribute to those efforts both personally and professionally.

After spending 15 years in consumer and technology marketing, including a 10-year stint at Microsoft, I decided to pursue my lifelong passion for learning, teaching, and storytelling. I have since worked across many museum disciplines including fundraising, collections management, and exhibition development, and landed in the field of audience research and evaluation. My philosophy has been to understand all the components of a museum organization so that I can best serve it.

I was formerly a research associate at the Institute for Learning Innovation (ILI) and evaluation manager at Pacific Science Center. I am the past-chair for the American Alliance of Museum’s Committee on Audience Research & Evaluation (CARE) and member of the Visitor Studies Association (VSA) American Evaluation Association (AEA), and Association of Zoos and Aquariums (AZA).

Over the past decade, I have served many roles in the audience research and evaluation field—as practitioner, advocate, and teacher. I have lead and contributed to numerous evaluation projects as well as multi-year research studies funded by NSF, IMLS, NASA and NIH. I have designed, developed, and implemented evaluation studies, facilitated project planning, conducted evaluation capacity-building workshops, and supported grant-writing efforts.

I hold a Master’s degree in Museum Studies from The George Washington University and received a Bachelor’s degree in Business Administration from Wilfrid Laurier University in Waterloo, Canada.

I have taught with the Museology Graduate Program for the past eight years and focus primarily on courses in the program’s Specialization in Evaluation. I also established and teach the Museums & Technology class which neatly combine my experiences and interest in two familiar worlds. Additional areas of specialization include project management, marketing and communications, wildlife and environmental conservation, and climate science.