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Human Subjects Division (HSD)


Launch of the Office of Research iSTAR Web site!

Apr 20, 2010 at 9:41am

Message on behalf of Vice Provost Mary Lidstrom

Dear Colleagues:

As you know, in 2007 the Office of Research launched an organization-wide initiative called iSTAR ("Improving Service to Advance Research"). The anticipated outcomes of these efforts are: to enhance service levels to researchers and their support staff; to increase efficiencies within OR; and to ensure that OR provides a working climate that is respectful and supportive to staff, and offers development and growth opportunities where possible.

One of the outcomes of this effort is the development of an iSTAR website. This site features our metrics dashboard, training and survey results, and progress/updates to OR's strategic goals through process improvement initiatives. The dashboard measures organization success in the following areas:

  • Customer Service
  • Systems Support
  • Operational Excellence
  • Training

Please visit our site at: http://www.washington.edu/research/main.php?page=istar
(The iSTAR page is located off the "About OR" tab on the OR front page.)

We welcome your feedback. Please email research@u.washington.edu for questions or comments.

Mary Lidstrom, Vice Provost for Research