SAGE is available 24/7 with the following exceptions:
- When the SAGE team releases planned updates to improve SAGE. You can sign up for System Notifications on the Manage Your Subscriptions page. A pink banner at the top of all SAGE pages will also announce the date and time of an upcoming release.
- When central systems have unplanned downtime.
The ORIS Help Desk provides support for SAGE between 8:00 am to 5:00 pm, Monday through Friday when the UW is open.