SAGE is available 24/7 with the following exceptions:
- UW-IT occasionally performs maintenance on Sundays from 8:00 am to 10:00 am.
- The SAGE team releases planned updates to improve SAGE. To learn about the updates in advance, go to the subscriptions page (http://www.washington.edu/research/news/newsletters/) and sign up for the ORIS announcements. A pink banner at the top of all SAGE pages will also announce the date and time of an upcoming release.
- Central systems have unplanned downtime.
SAGE is actively supported between 8:00 am to 5:00 pm, Monday through Friday when the UW is open.