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Community Standards & Student Conduct

Student Care Team

Submit a CARE Report

Faculty, staff, and students can use the CARE Report portal to make a referral to the Student Care Team. CARE Reports are typically processed by the Student Care Team within 72 hours of receipt.

Submit a CARE Report

The purpose of the Student Care Team is to align resources at our large and decentralized university for the purposes of increasing students’ likelihood of success, and/or reducing the likelihood of disruption. The Student Care Team is comprised of a group of interdisciplinary professionals from across the university that regularly meet to complete this work. The mission of the Student Care Team is to broadly connect case managers and facilitate case management of complex issues for students who may:

  • Express mental health concerns;
  • Need coordinated care and support from multiple offices and/or services;
  • Require assistance in navigating University of Washington resources;
  • Demonstrate behaviors that exceed the ability of services to provide their normal level of care or intervention.

Reasons to submit a CARE Report (includes but not limited to):

  • Concern for student’s well-being
  • Significant change in student’s behavior
  • Disruptive behaviors of learning, living, or work environment
  • A noticeable change from socially-appropriate behavior
  • Disclosing distressing life circumstances (e.g., finances, family or relationship)
  • Withdrawal from usual social interactions
  • Significant decline in personal hygiene
  • Substance use/abuse

What should be included in a CARE Report?

Accessible Accordion

Some general guidelines for the content of the report include:

  • Clear spelling and grammar
  • Focus on observed or described details
  • Specific behaviors the student has engaged in
  • Direct quotes from the student, if possible

Some other information that should be included if available:

  • Student disposition during meeting
  • Descriptions of physical signs of distress
  • Description of emotional stressors
  • Description of protective factors
  • Details on next steps communicated to the student
  • All other information gathered during meeting
  • Attachments provided by a reporting party (emails, documents, photos, etc.)

A few things to consider when you are submitting your report:

  • The report form will time out – if you are needing to draft a report, consider doing so in a word processor before submission
  • Focus on observable behaviors
  • This report is not confidential; the information you submit creates a student record, and is only reviewed by members of the Student Care Team
  • If you are seeking a way to make a confidential report specifically regarding sexual misconduct, please submit a report via the UW Title IX reporting form.

Student Care Team standard follow-up:

  • Assess a student’s well-being in terms of emotional, social, economic, familial, or medical issues that are affecting day-to-day living;
  • Explore contextual issues affecting students’ performance;
  • Respond in a caring, compassionate manner;
  • “Connect the dots” between disparate resources;
  • Provide consultation;
  • Make referrals to academic, social, and emotional support services.