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Community Standards & Student Conduct

Student Care Program

Submit a CARE Report

Faculty, staff, and students can use the CARE Report portal to make a referral to the Student Care Team. CARE Reports are typically processed by the Student Care Team within 72 hours of receipt.

Submit a CARE Report

The Student Care Program helps students navigate personal, physical or emotional challenges. Our goal is to support the well-being and success of every student. The Student Care Team, a interdisciplinary group of professionals at the University of Washington in Seattle, supports the Student Care Program by meeting weekly to discuss, assess, and, when necessary, intervene involving cases of students who:

  • Require coordinated care and support from multiple offices and/or services;
  • Require assistance in navigating University of Washington resources;
  • Demonstrate behaviors that exceed the ability of services to provide their normal level of care or intervention.

If you are concerned about a student, you are encouraged to submit a Student Care Report using the central reporting form linked above.

Reasons to submit a CARE Report (includes but not limited to):

  • Concern for student’s well-being
  • Significant change in student’s behavior
  • Disruptive behaviors of learning, living, or work environment
  • A noticeable change from socially-appropriate behavior
  • Disclosing distressing life circumstances (e.g., finances, family or relationship)
  • Withdrawal from usual social interactions
  • Significant decline in personal hygiene
  • Substance use/abuse

What should be included in a CARE Report?

Accessible Accordion

Some general guidelines for the content of the report include:

  • Clear spelling and grammar
  • Focus on observed or described details
  • Specific behaviors the student has engaged in
  • Direct quotes from the student, if possible

Some other information that should be included if available:

  • Student disposition during meeting
  • Descriptions of physical signs of distress
  • Description of emotional stressors
  • Description of protective factors
  • Details on next steps communicated to the student
  • All other information gathered during meeting
  • Attachments provided by a reporting party (emails, documents, photos, etc.)

A few things to consider when you are submitting your report:

    • The report form will time out – if you are needing to draft a report, consider doing so in a word processor before submission
    • Focus on observable behaviors
    • This report is not confidential; the information you submit creates a student record, and is only reviewed by members of the Student Care Team
    • If you or someone you know is seeking to report experiences of discrimination, harassment, or sexual misconduct, you are encouraged to make a UW Civil Rights & Title IX Report

Student Care Team standard follow-up:

  • Assess a student’s well-being in terms of emotional, social, economic, familial, or medical issues that are affecting day-to-day living;
  • Explore contextual issues affecting students’ performance;
  • Respond in a caring, compassionate manner;
  • “Connect the dots” between disparate resources;
  • Provide consultation;
  • Make referrals to academic, social, and emotional support services.