Assistance
Institutional Assessment & Evaluation at the University of Washington provides survey support services to faculty and departments at UW Seattle on a cost recovery basis. Please contact surveys@uw.edu for more information.
Survey tools
- License. The University of Washington has acquired an institutional license for Qualtrics. UW faculty and staff are eligible for UW Qualtrics accounts, but must be granted access through a UW Qualtrics division. Visit the UWare Qualtrics page linked here to learn how to check existing access or request the set up of a new UW Qualtrics division.
- Qualtrics UW Mailman list. This list is intended to be a community resource for UW Qualtrics users and administrators. Manage your Mailman subscription by clicking here.
Policies and Regulations
Family Educational Rights and Privacy Act (FERPA)
Health Insurance Portability and Accountability Act (HIPAA)
Professional Organizations
American Association for Public Opinion Research (AAPOR)
References
General
Czaja, R. & Blair, J. (2005). Designing surveys: A guide to decisions and procedures. Thousand Oaks, CA: Sage Publications.
Dillman, D. A., Smyth, J. D., & Christian, L. M. (2014). Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method, 4th Edition. New York: John Wiley and Sons, 528 p.
Fink, A. (2013). How to Conduct Surveys: A Step-by-Step Guide. 5th edition. Beverly Hills, CA: Sage Publications.
Groves, R. M., Fowler, F. J., Couper, M., Lepkowski, J. M., Singer, E., & Tourangeau, R. (2009). Survey Methodology. New York: John Wiley and Sons, 487 p. (Online access for UW users.)
Kelley, K., Clark, B., Brown, V., & Sitzia, J. (2003). Good practice in the conduct and reporting of survey research. International Journal for Quality in Health Care, 15(3), 261-266.
Trochim, W. M. K. (2006). Survey research. Research Methods Knowledge Base (online resource).
Questionnaire design
Bradburn, N. M., Sudburn, S. & Wansink, B. (2004). Asking questions: The definitive guide to questionnaire design. San Francisco, CA: Jossey‐Bass.
Fowler, F.J., Jr. (1995). Improving Survey Questions: Design and Evaluation. Applied social research methods series, no. 38. Thousand Oaks, CA: Sage Publications.
Pew Research Center. Questionnaire design.
UW Office of Educational Assessment, Tips for Writing Questionnaire Items.
Response rate
Dey, E. L. (1997). Working with low survey response rates: The efficacy of weighting adjustments. Research in Higher Education, 38(2), 215-227.
Heerwegh, D. & Loosveldt, G. (2006). Personalizing e-mail contacts: Its influence on web survey response rate and social desirability response bias. International Journal of Public Opinion Research, 19(2), 258-268.
Lipka, S. (2011). Want data? Ask students. Again and again. Chronicle of Higher Education.