Undergraduate Academic Affairs

April 3, 2024

Outstanding opportunity for program coordinator

UAA Human Resources

Title: Program coordinator
Department/Program: Robinson Center
Location: Seattle campus
Full time/Part time: Full time
Salary/Hourly: Salary, classified staff
Service period: 12 month
Posting date: 4/3/2024
Close date: 4/17/2024
UWHires Req. number: 232796
Salary range: $3,640-$4,864/month

Robinson Center for Young Scholars has an outstanding opportunity for a program coordinator to join their team!

Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and committing each academic program to excellence in learning and teaching.

Within UAA, The Halbert and Nancy Robinson Center for Young Scholars (RC) at the University of Washington’s mission is threefold: teaching, research and service. The RC is a leader in the nation for developing programs that serve highly capable young pre-college and college students.

The Robinson Center (RC) is seeking a candidate to coordinate and manage administration and support services for the Enrichment programs. Reporting to the director of enrichment, the program coordinator (NE S SEIU 925 Non Supv) will provide a variety of youth program support and manage complex projects, multitasking and prioritizing responsibilities to serve the needs of current and prospective K-12 learners and families in the enrichment programs. This role requires excellent customer service skills to address inquiries from constituents, substantive knowledge of the Enrichment program, and a general understanding of the Center’s other programs, policies and procedures. The position will interpret department, college and university requirements through the lens of youth programs and their unique needs.

Duties and responsibilities:

Program operations and support (80%)

  • Coordinate applications and effectively manage the program’s online application system to handle applicant data and communications.
  • Maintain accurate and confidential student records database and digital filing systems for statistical information and documentation compilation.
  • Counsel prospective student applicants and families on the admissions process, recommend appropriate class placements and provide financial literacy guidance.
  • Serve as the primary communication coordinator with other university departments and vendors to plan and execute program-related events for staff and constituents.
  • Coordinate event-related goods and services, secure facility rentals and send relevant communications for successful planning and execution of events for Enrichment staff, students and families.
  • Manage ordering, inventory and storage of supplies for the Enrichment programs.
  • Contribute to reviewing program policies and procedures for continuous improvement of program workflow.
  • Provide timely correspondence to constituents inquiring about RC programs.
  • Manage RC communication with current students and families.
  • Maintain RC website and manage assigned email and social media accounts.
  • Create, edit and send program and event materials related to admission events and student programming.
  • Maintain positive and respectful relationships with all enrichment constituents and staff to support student supervision as needed during program activities.
  • May direct the work of others.
  • Work with other RC staff on shared goals and projects.

Outreach (20%)

  • Participate in the RC Outreach team to collaborate on executing and implementing strategic priorities.
  • Represent the RC at local conferences, information sessions, K-12 schools and community events to build collaborative, strategic outreach partnerships and networks.
  • Assist the enrichment director in building a strong network of on and off-campus collaborative partners to develop outreach strategies and networks focusing on equity and diversity to reach underrepresented populations of students and instructors.
  • Create outreach communications for the enrichment program’s constituents via social media.
  • Execute outreach and recruitment on-campus and off-campus events.
  • Perform other duties as needed.

All UAA Robinson Center staff will demonstrate and integrate the following Undergraduate Academic Affairs competencies:

  • Accountability and integrity
  • Race, equity and difference
  • Constituent focus
  • Collaboration and teamwork

Requirements and qualifications:

High school graduation or equivalent, and two years of experience in an academic setting working with students or student support programs OR equivalent education and experience.

Additional requirements:

  • Strong computer skills, including excellent working knowledge of Microsoft Office, Google Suite, database management programs and WordPress.
  • Effective communication skills, verbally and in writing, with a diverse array of constituents, including University staff, faculty, students and constituents.
  • Highly motivated self-starter with the ability to set and meet goals, make decisions independently, and multitask, prioritize, and work effectively in fast-paced environments with overlapping deadlines.
  • Demonstrated customer service, team collaboration and problem-resolution skills.
  • Experience interpreting policies and procedures.
  • Ability and desire to be flexible and work in an environment with young and energetic scholars.
  • Ability and desire to contribute positively and professionally to a collaborative and dynamic work environment.
  • Ability to flex schedule for occasional evening and/or weekend events as needed.


  • Bachelor’s degree and at least two years of experience working with and supporting K-12 students.
  • Experience working with highly capable, advanced or accelerated students.
  • Experience with communication and copy editing skills, artistic and graphic designing and use of multimedia.
  • Experience working with first-generation and racially/ethnically diverse populations as well as an understanding of their cultural differences and their effect on college planning.
  • Ability and desire to work in an environment with young scholars who are energetic and active.
  • Experience creating ADA-compliant communication materials and otherwise supporting the access needs of constituents.
  • Experience managing social media accounts.
  • Proficiency in other languages.
  • Demonstrated focus on fostering equity and inclusion, and promoting diversity in the workplace.


  • Satisfactory outcome from a criminal background verification will be required prior to employment.
  • Successful completion of UW Sexual Misconduct Disclosure.
  • Work schedule of Monday-Friday, 8 a.m. -5 p.m., with the possibility to work remotely one day a week during limited periods of time.

How to apply

Please visit Robinson Center’s website to learn more about their programs. Interested applicants should apply to requisition #232796 on the UW employment site. The position will close on April 17, 2024.