After-hours resources

*Please note, the SafeCampus helpline hours of operation have changed in July 2022* 

Our specialists are available to speak with you Monday-Friday, from 8:00 am to 5:00 pm excluding UW holidays. If you leave a brief message on our voicemail, email (, or via our Google Form, we will follow up with you the next business day for consultation and connection to UW resources. Please note that voice messages, email, and the Google Form are only monitored during our regular business hours Monday-Friday.

Outside of business hours, a number of UW and community resources offer 24/7 services.

24/7 UW Resources:

If you need immediate assistance, for yourself or someone else, please call to consult with a professional from one of the below 24/7 resources and/or call 911 if there is immediate danger.

  • Students of any UW campus: My SSP provides access to real-time, confidential mental health and crisis intervention support, 24/7 and in multiple languages. Any UW student can access this support, no matter where they are currently living. There are several ways to connect:
  • UW Employees: UW Carelink is the employee assistance program provided for PEBB benefits-eligible UW employees, their dependents, and other household members. The program is staffed by experienced, multi-lingual counselors who are available by phone or online 24/7. 
    • Phone: 866-598-3978
    • TDD: 800-697-0353

24/7 Crisis & Suicide Prevention Lines:

  • Simply calling or texting 988 or chatting on will connect you to compassionate care and support for mental health-related distress. You can call for yourself or others.
  • How to support someone else experiencing crisis or suicide ideation:
    • Call/Text 988 and ask for support
    • Use supportive tools like this website or this helpful tool
    • Call SafeCampus the next business day to discuss supportive measures


Concerns related to Gender-Based Violence:

If you have experienced sexual assault, relationship violence, stalking, sexual harassment, or other forms of gender-based violence, you can contact the confidential advocacy office associated with your campus during regular business hours. If you are following the university’s Title IX protocol please leave a message or email with your contact information so we can follow up with you the next business day.

24/7 Community Resources for Sexual Assault:

24/7 Community Resources for Relationship Violence:

  • The National Domestic Violence Hotline1- 800-799-7233 provides essential tools and support to help survivors of domestic violence. Callers to the 24/7 Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.
  • DV Hopeline is a 24/7 confidential domestic violence hotline available for people in Washington State. Call 1-877-737-0242 or 206-737-0242
  • myPlan App is a free app to help with safety decisions if you, or someone you care about, is experiencing abuse in their intimate relationship. It’s private, secure, personalized, & backed by research.