Apply heading and paragraph styles from the Format Text tab to organize email content.
Avoid extra spaces, tabs, and empty paragraphs that create confusion for assistive technology users.
Add alternative (alt) text to describe any images and their purpose in clear, concise terms or mark them as “decorative,” if appropriate.
Create accessible content and links
Use meaningful link text instead of long alphanumeric URLS or vague directives like “click here” or “learn more.”
Compose emails using plain language with key information presented first and bulleted lists for supporting details.
Use active voice for clearer communication.
Optimize typography and visual design
Maintain Outlook’s default Aptos font at 11pt or select another sans serif font of at least 11pt for optimal readability.
Stick with default backgrounds; patterned or colored backgrounds can affect readability.
Use the built-in accessibility checker
Open Review > Check Accessibility to identify potential barriers and receive improvement suggestions.
In the Accessibility pane, you’ll see a list of errors and warnings, with how-to-fix recommendations for each.
To apply a fix, select an action from the Recommended Actions list. To view more options, select the right arrow > button next to the action (if available).
Handle media and images properly
Create meaningful link text that identifies the name of the file or folder for sharing Cloud-based files.
If sending a file as a conventional attachment, identify the name of the attached file in the body of the email message.
Design accessible signatures using text-based contact information rather than graphics, with alt text for any logos.