On this page
Your key tools and resources
myDRS (AIM)
DRS Access Coordinators
Implementation options
DRS-facilitated implementation
Independent implementation
Instructor response times
General response expectations
Specific accommodation implementation timelines
Guidelines for communicating about accommodations with students
When to reach out
Addressing questions with implementation
Addressing behavior or academic performance issues
Implementing specific accommodation types
Alternative Testing Accommodations
Memory Aids for Exams
Accessible Instructional Materials
Interpreting and Real-Time Captioning
Copies of PowerPoints and Displayed Materials
Ability to Audio Record Lectures
Furniture & Equipment
Your key tools and resources
myDRS (AIM)
myDRS (also called AIM) is the online system that instructors use to view and track accommodations approved by DRS. Students with disabilities also use the same system to manage all of their accommodations with their Access Coordinators.
DRS Access Coordinators
The Access Coordinator assigned to the student is your point person for most of your accommodation implementation questions and needs. You can find their information on the FNL and when you export accommodation requests in your myDRS portal.
Implementation options
As an instructor, you are required by University policy to implement approved accommodations. While many instructors successfully manage accommodations independently, DRS can troubleshoot with those who would like assistance.
Depending on your students’ accommodations, you may have a mix of independent implementation and DRS-facilitated implementation.
DRS-facilitated implementation
Some accommodations can be facilitated through the DRS office in collaboration with you –such as having students use the DRS Testing Center or remediation of course materials instructors submit to DRS (text to braille, text to speech, video captioning, etc.). When partnering with DRS, instructors benefit from established processes and dedicated resources. However, these support services come with specific timelines and procedures that must be followed to ensure successful implementation.
When working with DRS, you’ll need to:
- Inform the student that their accommodations will be implemented by DRS.
- Stay attentive for and respond promptly to emails from DRS email addresses and your students.
- Build DRS time requirements (noted below) into your course preparation time.
- Consider how you can be flexible in your own timing to account for DRS business hours (please see our contact page for campus specific hours).
Independent Implementation
For accommodations that can be facilitated by DRS (such as having students use the DRS Testing Center or remediation of course materials), instructors may choose to implement accommodations independently but must ensure they meet all legal requirements listed in the Faculty Notification Letter (FNL) for providing equal access in a timely manner.
If you are planning to implement accommodations on your own, you’ll need to:
- Inform the student that you will be implementing their accommodations, and let them know how they can provide feedback about the methods.
- Consult with other instructors or department leaders for best practices, policies, or suggestions.
- Communicate with the student’s Access Coordinator about any questions you have regarding implementation methods.
- Provide accommodations consistently throughout the quarter.
- Maintain student confidentiality.
The key is selecting the approach that best enables you to fulfill your legal obligations.
Tip
Contact the student’s assigned DRS Access Coordinator (listed in the FNL) early when questions arise about implementing accommodations. Early communication helps ensure smooth and timely implementation of accommodations.
Instructor response times
General response expectations
The laws that govern accessibility dictate that accommodations must be provided in a timely manner. Therefore, it is important to review all accommodation information as soon as possible and to initiate communication promptly. If you have questions or concerns regarding the implementation of accommodations, contact the Access Coordinator listed on the FNL immediately.
Federal and/or State Policy
Accommodations must be provided in a timely manner. Meeting deadlines and responding promptly to communication from DRS or a student is crucial to ensure legal compliance.
Specific accommodation implementation timelines
This table outlines key deadlines and responsibilities related to implementing accommodations. Adhering to this timeline ensures that accommodations are implemented in a timely and effective manner.
Default Implementation Timeline
All accommodations must be implemented within 10 days of notification unless specified otherwise in the table below.
| Accommodation Type | Action | Timeline |
|---|---|---|
| Alternative Testing | Complete Alternative Testing Agreement (if using DRS Testing Center).1 | Within 5 business days of receiving Faculty Notification Letter.2 |
| Submit exams to DRS Testing Center by uploading exams to myDRS instructor portal | By 8am, two business days prior to the exam | |
| Change date, time, or specifications of an exam | Immediately update the Alternative Testing Agreement on myDRS or contact DRS Testing Center. | |
| Create a student-specific provision for an exam | Immediately contact DRS Testing Center with this information. | |
| Respond to communication from DRS during the exam | Immediately. | |
| Memory aids | Submit approved memory aid to DRS | By 8am, two business days prior to the exam. |
| Accessible Instructional Materials | Respond to DRS requests for materials information | Within 5 business days of receiving request |
| Whenever you add additional materials that need remediation during the quarter, you must proactively submit them to DRS | At least 10 business days before materials are needed | |
| Closed Captioning | Upload selected media to myDRS Instructor Portal | At least 10 business days before showing each item |
| Classroom services: lab assistants, readers, scribes | Respond to DRS inquires about hiring | Within 5 business days of notice |
| Disability-Related Absences | Complete Disability-Related Absences Agreement with student and turn in the signed agreement to DRS | Return the signed DRA Agreement form to DRS by the end of week 2 of the class. |
1Students will not be able to schedule exams until this agreement is in place.
2The deadline for students to schedule an exam at the DRS Testing Center is 5 business days prior to midterms/quizzes and 10 days prior to final exams. Therefore, if you have a midterm/quiz that is less than 5 days away or a final exam that is less than 10 days away from when you complete the Alternative Testing Agreement, you will need to administer that exam in your class/department.
Guidelines for communicating about accommodations with students
When to reach out
Students activate course accommodations to generate a Faculty Notification Letter (FNL) or other eligibility letter, which serves as their official communication to you. We recommend acknowledging receipt by email within one week of receiving the letter.
In addition, respond to any follow-up messages from students regarding their accommodations. Doing so helps the University document compliance and reassures students that their communication has been received.
Student initiated communication
If any student reaches out with questions about how their accommodations will be implemented, please respond with the relevant information in a timely manner. If you need to consult with your department or DRS, please let the student know that you’ll get back to them with more information soon.
Instructor initiated communication
Many accommodations do not require student input to implement. If the student can use the accommodation as it is written without instructions or further information, you do not need to initiate communicating additional information about the implementation. In these cases, confirming receipt of the FNL/notification is sufficient.
However, if there are specific logistics related to implementation of the accommodation in your specific course that the student cannot learn from your syllabus or general announcements, you need to communicate those details directly to the student.
Additionally, there are a few accommodations that always require an interactive discussion with the student before they can be implemented. Whenever possible, we recommend that these discussions happen synchronously either in-person or virtually with the student.
The following accommodations require the instructor and student to communicate regarding implementation:
- Disability related absences (DRA)
- Ability to make up assessments due to disability related absences
- Flexible Deadlines
- Oral presentation modification
- Group Work Modification
- Class Participation Modifications
- Access to Medical Device During Class
- Access to Medical Device During Assessment (if the instructor or department will be administering exams. No agreement required for DRS administered exams)
- Ability to Wear Noise Reducing Equipment During Class
- Ability to Wear Personal Noise Reducing Equipment during Assessments (if the instructor or department will be administering exams. No agreement required for DRS administered exams)
- Use of Memory Aid for Assessments (this accommodation does not require an agreement at the beginning of the quarter but does require the student and instructor to reach an agreement to prior to every exam)
Addressing questions with implementation
If you have questions about the best way to implement an accommodation for a specific student:
- Seek the student’s input on implementation
- Consult with other instructors/supervisor in your department
- Consult with DRS when needed
- Document agreed-upon solutions
If you experience delays in implementing accommodations, encounter conflicts with course requirements, or need assistance finding solutions, contact the DRS Access Coordinator.

Note
If you are questioning whether or not an accommodation is reasonable in your classroom, please first reach out to the assigned DRS Access Coordinator. More information is available on our Addressing Accommodation Concerns page.
Can I ask a student about their disability?
No, you are not permitted to inquire about the specific nature of a student’s disability. Stick to discussing the logistics related to implementing accommodations and understanding specific barriers or access needs. If a student chooses to disclose information about their disability, you are advised to follow UW student privacy and FERPA requirements.
Federal and/or State Policy
Instructors must abide by FERPA and UW Policy Confidentiality Requirements.
Addressing behavior or academic performance issues
Concerns about behavior or academic performance that are unrelated to specific accommodation implementation should be addressed the same way for all students.
For example:
- If a student is not attending class and is not responsive to your check-ins, continue to reach out, as you would for any student.
- If the student is not responsive and misses coursework or exams, grade them accordingly.
- If you are concerned about the student’s safety, you can reach out to Safe Campus or make a CARE report at your campus.
Implementing Specific Accommodation Types
Below you will find detailed guidance on implementing common accommodation types. If you have additional questions, contact your student’s Access Coordinator as listed in the FNL or in the myDRS portal.

Note
This page covers the most common accommodation types that require specific actions from instructors. If you have questions regarding an accommodation not listed here, please contact the student’s Access Coordinator listed on the FNL or the myDRS portal for guidance.
Alternative Testing accommodations modify the standard testing environment or procedures to address disability-related barriers while maintaining academic integrity.
Exam Administration Options
Your first step is to decide who will administer the exam. You have two options: use the DRS Testing Center to administer your exam or administer the exam in your classroom/department. If you have any questions about determining where to administer your exam or how to adequately accommodate your students for in-department testing, we’re happy to consult! Reach out to your campus DRS Testing Center for assistance.
You can solicit input from the student regarding their preferences. However, you will make the final decision.
When deciding who will administer your class’ accommodated exams, consider the following:
- What does your exam need? Exams that require the use of specialized software or equipment that is only available within your classroom space may not immediately lend themselves to a DRS Testing Center.
- When is your class? If it occurs outside of your campus’s Testing Center hours, students may have to take their exam at a different time than the class.
- When are you available? Exam administration requires your time, whether you or the DRS is administering the exam. Are you or a TA able to monitor a phone or email while your student takes the exam at the DRS? You or a TA need to be available for the entire time the student tests at DRS so if that’s not possible, you’ll need to consider an alternative.
- Do you have the appropriate environment for the accommodation? Consider if your department has a reduced distraction or private room space, accessible furniture options, and/or assistive technology if these are required for the accommodation(s).
- What format are your exams? Some formats—such as online exams or paper exams—are more flexible to administer in a Testing Center. Others—such as facilitated Powerpoint exams or speaking components of language exams—may require more coordination.

Note
The Seattle DRS Testing Center sees a high volume of testing. If you are an instructor in Seattle, we want to support you in administering your class’s accommodated exams outside of the DRS Testing Center! Correctly administering exams within academic departments helps students have more equitable access to the administering instructor/TA and reduces the burden on the DRS Testing Center.
University of Washington Policy
Whether using departmental resources or the DRS Testing Center, all approved testing accommodations must be implemented consistently for every exam, including quizzes and finals.
Option A: Administering Exams in Your Department
If you choose to administer exams within your department, you are responsible for providing all approved testing accommodations. This option is only available on the Seattle campus. Bothell and Tacoma administer all alternative testing accommodations in the DRS Testing Center.
Here’s a guide:
- Understand the Accommodations
Carefully review the FNL to understand the specific testing accommodations for which the student is eligible. You must be able to correctly implement every accommodation for every exam. Consult with your DRS Testing Center staff on any questions about accommodations. - Determine if You Can Provide the Accommodations
Assess whether you have the resources and space to provide the accommodations within your department. Testing accommodations often require modifications to the space where you typically administer your exam such as the ability to extend the time in the space or the provision of a private room or specific assistive technology.If you want help determining if in-department administration is possible, please consult with your DRS Testing Center staff.
Note
You must ensure equitable access to the instructor/TA during the exam. The student must be able to ask questions as they arise.
- Arrange how you will provide the accommodations
Once you have determined that you can provide your student’s accommodations, make plans for how you’ll provide them for each exam. This can include:- Identifying where you can print large-print exams
- Arranging for an appropriate space for the exam—an extra classroom, an office, or even a classroom where your class only fills half of the capacity for reduced distractions.
- Arranging your/your TA’s schedule to allow for longer exam times
Contact your department administrator for assistance with room reservations.

Note
If you are providing extended time for an online exam, adjust the time settings in your learning management system (e.g., Canvas) accordingly. Contact UW-IT for assistance if needed.
- Document the Arrangements
Keep a record of the accommodations provided, including the date, time, location, and any specific details.
Option B: Using the DRS Testing Center
The DRS Testing Center provides a secure and accessible environment for administering exams with accommodations. If you use the DRS Testing Center, you must meet the required deadlines and follow procedures for completing the Testing Agreement, submitting exams, and answering student questions during the exam.

Note
Each UW campus has its own DRS Testing Center. The following policies and procedures apply to all three campuses. Inquiries should be directed to your specific campus’s DRS office.
Timeline Requirements
| Step | Timeline |
|---|---|
| Complete Testing Agreement | Within 5 days of FNL1 |
| Submit your exam to DRS | By 8am, at least one business day prior to the exam |
| Submit approved memory aid to DRS | By 8am, one business day prior to the exam. |
| Update date, time, or allowances of an exam in Alternative Testing Agreement | Immediately upon rescheduling/changing. |
| Contact DRS with student-specific provisions for exams | Immediately upon agreeing. |
| Respond to communication from DRS during the exam | Immediately. |
1The deadline for students to schedule an exam at the DRS Testing Center is 5 business days prior to midterms/quizzes and 10 days prior to final exams. Therefore, if you have a midterm/quiz that is less than 5 days away or a final exam that is less than 10 days away from when you complete the Alternative Testing Agreement, you will need to administer that exam in your class/department.
How to Use the Testing Center:
- Complete the Alternative Testing Agreement. The Alternative Testing Agreement outlines how the DRS Testing Center will administer your exams, and is accessed through myDRS.
- Complete the agreement once per course SLN (Scheduled Line Number). The Agreement will apply to all students requesting Testing accommodations under that SNL.
- Notify DRS if you are teaching multiple sections of the same class to copy details from your first agreement to other SLNs.
- Lab and quiz sections do not need Alternative Testing Agreements if all exam and quiz dates are listed in the Lecture section Agreement.

Tip
Be as specific as possible about your exam procedures and any flexibility you have regarding start and end times. Provide contact information for the person responsible for answering questions while the exam is being administered at DRS (yourself or a TA).
- Notify DRS of modifications and exceptions to the Alternative Testing Agreement
If you make special arrangements with a student that are not indicated in the original testing agreement agreement, please contact DRS to modify that student’s individual agreement.If any dates, times, or exam requirements change for your course over the quarter, please edit the Testing Agreement or contact your campus Testing Center to modify the Agreement details as soon as possible. - Deliver Your Exam:
You must provide your exam to DRS by 8am the day prior to the scheduled exam date. You can deliver your exam by:- Uploading your exam to the myDRS Instructor Portal.
- Delivering a hard copy to the DRS office by instructor or TA. DRS will not accept exams from students to protect exam integrity. Please review the operating hours for your campus’s DRS Testing Center.
- Be Available During the Exam:
Students taking your exam at the DRS Testing Center need to be able to ask questions during the exam. Instructors or TAs must be available to answer questions for the entire duration that the student is taking the test at the DRS Testing Center. DRS will use the contact information you provided in your Testing Agreement to reach you.
Note
DRS cannot text you. Please provide a number we can call or an email.
- Retrieve Completed Exams:
The DRS Testing Center will always scan and email completed exams to the course instructor(s) listed in myDRS. On the Alternative Testing Agreement, you may also select one of the following additional return methods if you wish:- Instructor/TA pick up: DRS will hold the completed exam for you to pick up.
- Campus Mail: DRS will send the completed exam to you via UW Campus Mail. Please note delivery can take 3-7 business days.
What exam administration looks like at the DRS Testing Center
Academic Integrity
Check in:
DRS Testing Center staff ensure that students only bring what is allowed in the Testing Agreement or their DRS-approved accommodations into the Testing Center. Students—unless explicitly permitted by a Testing Agreement—will leave all internet-connected devices (phones, laptops, bluetooth headphones, smart watches, etc.) outside of the Testing Center.
Monitoring:
Exams taken at the Seattle DRS Testing Center are monitored in-person by exam administrators, and are also subject to video surveillance.
Adherence to the testing agreement
- The Testing Agreement guides all decisions regarding exams in that course.
- Decisions regarding extenuating circumstances like rescheduling, disability-related delays or cancellations, exam questions will all be first referred to theTesting Agreement to follow instructions.
- All contact methods will follow preferences followed in the Testing Agreement. Should these not be responded to, staff will expand contact methods.
Specialized software
DRS provides access to accessible software such as screen readers, speech to text, text to speech, magnification, etc.
DRS does not provide access to specialized software for your course, such as SPSS, JMP, R, etc. If your exam requires the use of this software, you have these options:
- Allow student to use a personal device
- Provide a web-based portal (such as JupyterHub) for the student to access the software while using a DRS internet-enabled laptop
- Provide a department laptop with the software installed and with internet disabled.
How time is handled at the DRS Testing Center
Exam Start Times
When students schedule exams, DRS checks that the exam start time matches the Testing Agreement. If the student’s request does not match the Agreement, the student is contacted and asked to reschedule, or to provide written indication from the instructor that the change has been approved.
15-Minute Grace Policy
Students are expected to begin their exam on time. DRS allows a 15-minute grace policy, after which students begin to forfeit their test time just as if they were to arrive to an in-class test late. If a student arrives after the class has begun the exam, DRS may contact the professor for approval to administer the exam before doing so.
Time-keeping During Exams
DRS does not alert students when their testing time expires. When students begin a test in DRS, they are notified of their calculated end time and reminded that it is their responsibility to keep track of their time. Students may borrow DRS timers and clocks to help with timekeeping.
Student Expectations
For more information regarding expectations and steps for students who use the DRS Testing Center, please visit the Alternative Testing for Students section of our Using Accommodations page.
A memory aid is an Alternative Testing accommodation used to support students who have challenges with memory. It is a tool used to trigger information that a student has studied but may have difficulty recalling due to cognitive processing deficits associated with memory and recall.
Address Concerns Immediately
If you have concerns that utilizing a memory aid interferes with core-learning outcomes, contact the Access Coordinator listed on the FNL and myDRS portal immediately.
University of Washington Policy
Approved accommodations may not be unilaterally denied or modified. Any concerns about implementing approved accommodations should be directed to the DRS office, or through the Instructional Personnel Reconsideration Process. You are legally required to continue implementing the accommodation until consulting is completed.
Memory Aid Procedures
For each exam that the student uses a memory aid, the following must occur:
- Meet with or contact the student at the beginning of the quarter regarding your standards for acceptable memory aids on your exams.
- The student provides the memory aid to you for editing and final approval, at least 3 business days prior to the test/exam.

Note
There may be instances when the 3 business days timeline does not align with the students’ needs (i.e: course content is taught in class that will be included in the exam within the 3 business days window). In those instances you should work with the student to find a new timeline for a memory aid approval.
- Review the memory aid and return to the student at least 1 day prior to the exam if edits are required. You can either:
- Approve the memory aid as is,
- Remove information that you have deemed inappropriate because the memory triggers are essential to the learning objectives/outcomes for the course.
- If the student is taking their exam at the DRS Testing Center, you must send the final approved memory aid through email to drstest@uw.edu by 8am the day of the scheduled exam.

Note
If this timeline is not followed, the student may not be allowed to use their memory aid in their exam.
- If the student is taking their exam at the DRS Testing Center, DRS Testing Center staff will attach the memory aid to the exam for the student, and it will be scanned/emailed back to you after the exam is complete.

Note
DRS Testing Center staff will NOT allow students to bring in a memory aid that is not sent from the instructor’s email to reduce risk of students bringing unapproved materials to their exam.
How to Evaluate a Memory Aid
The memory aid allows the student to demonstrate knowledge of course material by helping prompt the student’s memory, not by providing the answer. Memory aids should only provide memory cues for the student to recall the concepts they have studied and should not be useful if the student has not learned the material.
Styles of memory aids may vary. Memory aids are typically small and not meant to be exhaustive such as an open book exam. Exact size of the memory aid should be at the discretion of the instructor, but DRS recommends anything between the size of a 3”x 5” index card or a 8.5”x11” sheet of paper. The content should serve as memory triggers for the student rather than explicit course content. The ideal memory aid would most likely make little sense to anyone but that specific student.
Memory Aids may or may not include*
*At the discretion of the instructor
- Acronyms
- Short phrases
- Pictures
- Schematic diagrams
- Formulas
- Names
- Definitions
- Tables
- Sample questions
- Key terms/work charts
Memory Aids generally should NOT:
- Directly answer exam or quiz questions
- Have steps listed for how to work problems
- Include specific examples of how formulas are used
- Include copied pages from textbooks
- Include the student’s extensive class notes, lectures notes, or slides
- Include access to homework in the testing environment
- Include the use of open textbooks
- Serve as a substitute for studying
Accessible Instructional Materials accommodations address access needs of specific students in academic courses and programs. This may involve providing course materials in alternative formats or making adjustments to existing materials.
Course materials include: textbooks, class readings, provided documents, and more. Video and Audio materials fall under a different accommodation called Accessible Video and Audio Accommodation (see below).
This accommodation is centrally managed in the DRS Seattle office for DRS units across all three campuses – Seattle, Bothell, and Tacoma.

Note
DRS helps with the remediation of course materials for individual students with approved accommodations only. For information on meeting the University’s obligation to provide accessible educational environments for all students, please review Creating Accessible Courses.
Your responsibilities
-
Provide detailed information about course materials and source files
Respond to DRS’s request for material information within 5 days of receiving a request as outlined in the Instructor Implementation Timelines. DRS sends out requests 4-5 weeks before a quarter starts or once a student activates if they activate less than 5 weeks prior to the quarter.
Please ensure you submit your textbook and course material details to the University Book Store in a timely manner each quarter, as DRS relies on this information to fulfill Accessible Instructional Materials requests.

Note
The remediation process can take multiple weeks, depending on publisher response times as well as the complexity and length of the materials. Submit your textbook information to the University Book Store and add course content to Canvas as early as possible to ensure that accessible materials can be made available to the student in a timely manner.
-
Respond promptly to requests for coordination
Some materials require additional coordination with DRS or the student. DRS will facilitate this coordination. Respond within 2 business days to any communication from DRS or the student so that you do not delay the implementation of this accommodation.
-
Submit additional materials that need remediation
If you add additional materials to your course during the quarter, you must notify DRS at least 10 business days before the material is needed.
What to expect from DRS
-
DRS will send you a request for details about course content
We will contact you to request details about all required course materials, including textbooks, articles, lab manuals, book chapters, and any other materials used in your course.
We will ask for details about the file formats being provided, and may request a tentative reading schedule to help expedite work orders.
Timing of request
- Students should activate this accommodation 5 weeks prior to the start of the quarter, allowing DRS to send the materials request 4-5 weeks prior to the quarter.
- DRS processes new applications throughout the quarter, meaning some students will activate this accommodation after the quarter begins.
- You must respond to all requests within the timelines specified in our Instructor Implementation Timelines regardless of when in the quarter they are received
-
DRS will facilitate additional collaboration
DRS may need to partner with the student and instructional personnel to obtain additional information. Meetings may be required for complex materials (STEM, foreign language, Braille). DRS will reach out for additional details and/or coordinate these meetings as needed.
-
DRS will obtain accessible materials or remediate materials to remove barriers
DRS will first attempt to locate a pre-existing accessible version. If no pre-existing version is found, DRS will remediate the material in-house. This may involve debinding and scanning textbooks, converting files to other formats, adding captioning to videos, or other modifications.

Note
All costs directly related to providing/creating Accessible Instructional Materials are covered by DRS.
-
DRS will notify students when remediated materials are ready for use
DRS may distribute material in its entirety or in sections, depending on the timeliness of receiving material information or the timeliness of remediating the materials. Due to regulatory and copyright restrictions, materials processed by DRS are typically delivered directly to students.
Copyright Considerations
DRS adheres to all applicable copyright laws when remediating course materials.
- Student Responsibility – Students are provided with accessible materials for their own educational use only. They are not permitted to share or distribute these materials to others. Students are responsible for procuring a physical copy of the textbook and providing proof of access.
- Instructor Responsibility – Instructors are responsible for ensuring that the materials they use in their courses comply with copyright law. If you have questions about fair use or other copyright issues, please refer to the UW Copyright Resource, consult with the UW Libraries, or seek legal advice.
- DRS Responsibility – DRS takes steps to ensure that our remediation process complies with copyright law. We are an entity authorized to provide accessible formats to DRS students (who are authorized persons). DRS obtains accessible versions from publishers whenever possible and follows appropriate procedures when creating and maintaining accessible formats.
University of Washington Policy
DRS may request proof of purchase or ownership from the student to ensure compliance with copyright law.
Accessible Video and Audio is an accommodation to ensure lecture and course content is accessible to students. Most accessible videos include captions, audio description, and are navigable by keyboard. Accessible videos may look slightly different, depending upon the end users’ needs. Commonly used terms include:
- Captions – are text synchronized with the media.
- Open captions – cannot be turned on and off. May also be called burned-in captions.
- Closed captions – can be turned on and off. In addition to the spoken words, closed captions convey sound effects, speaker identification, and other non-speech elements. Most web video players use closed captions that can be turned on or off with a CC button
- Subtitles – can be turned on and off. They are intended for viewers who can hear the audio, but may not understand the language. Subtitles communicate the spoken content but not the sound effects. Subtitles are often associated with translation.
- Transcript – a text document with all the spoken content. May or may not contain time information.
- Audio Description – descriptive narration of key visual elements in a video or multimedia product. May also be referred to as video description, descriptive video, descriptive video service, or simply DVS.
Your responsibilities
-
Use available accessible videos or attempt to find accessible versions of videos.
Ensuring that your videos are accessible from the start eliminates the need for remediation. For information on making videos accessible, please refer to UW-IT video resources.
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Alert your students to inaccessible audio and video content well in advance of the show date to allow time for conversion.
Any inaccessible audio and video content for a student with this accommodation will need to be converted by DRS. Students submit requests for conversion. Most audio and video files take at least 10 days to make accessible. Therefore, students need to be informed of these files well in advance of the show date to allow them to submit a request to DRS for conversion in a timely manner.
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When needed, assist DRS in acquiring source videos for conversion.
When a student requests conversion for inaccessible audio or video, DRS will convert the file into a useable format either through in-house process or with captioning vendors and distribute to the student and faculty. Depending on the situation, links to an interactive video or media shared via OneDrive are emailed or the captioned video is available through lecture capture (Panopto, Mediasite).
This process takes time. Respond to DRS requests for source files promptly to ensure that the accommodation can be implemented in a timely manner.
The implementation of interpreting and real-time captioning involves the coordination of two UW departments (DRS and DSO), communication access professionals, and, of course, you!
DRS responsibilities
- Approves the accommodation
- Notifies Disability Services Office (DSO) of need for interpreter/captioner when the student activates their accommodation
- Covers the costs associated with providing interpreters and captioners for a classroom accommodation
Disability Services Office (DSO) responsibilities
- Hires and schedules interpreters and real-time captioners for the student’s class
- Reaches out to instructors with information about interpreters/captioners joining the class in person or virtually
- Requests that interpreters are added to any course learning management systems
Instructor responsibilities
Your main responsibility is to ensure access by supporting the interpreter/captioner in making the information accessible to the student. This may include:
- Providing materials ahead of time as requested
- Let the student know as soon as possible if there will be audio portions on exams
- If the student is testing in the DRS Testing Center, you will also need to inform DRS that there are audio portions on exams
- Adjusting participation and speech patterns as indicated in DSO’s interpreter/captioner guides for instructors
- Ensuring that interpreters/captioners can access locked rooms (whether remote or in-person)
- Ensuring the interpreter/captioner and the student are positioned so the student can easily see the interpreter and/or captioning.
Tip
When working with an interpreter, speak directly to the student, not the interpreter. Maintain eye contact with the student as you normally would.

Note
Most interpreters/captioners provide services virtually so students will need a device to have them on zoom.
Interpreters – Trained professionals, called interpreters, translate between a spoken and a signed language. While American Sign Language (ASL) is the prevalent signed language in the United States, other types exist.
Live-Captioners – Trained professionals, called captioners, create a transcript of information presented verbally in class so that verbal information is displayed as text for the student to read in real-time. For the student to read the screen, they and the captioner will need to sit next to each other in the classroom, or the student needs to have remote access to their captioner on a device.
Interpreters and captioners are vetted, trained, and expected to follow professional ethics. They should not:
- Add or delete information.
- Explain, define, or repeat information.
- Take responsibility for the student’s absences or classroom performance.
- Provide service during non-oral portions of tests (unless requested in advance for oral portions).
- Participate in class discussions or activities.
- Advise people on the subject of deafness.
- Talk about court reporting equipment or the profession during class time.
Timeline
DSO needs at least 10 days to find an interpreter/captioner for a single event request. DSO needs at least 5 weeks for a class request.
Copies of PowerPoints and Displayed Materials provides access to displayed lecture materials, such as PowerPoint slides and prepared lecture exhibits or handouts, if they are not already being provided to the whole class. Students eligible for Copies of PowerPoints and Displayed Materials may also be eligible to record class audio.
The student needs additional access to any previously prepared materials (presentation slides, handouts, notes) and displayed materials (notes written on the whiteboard/overhead) used in class. This may be provided by sharing presented materials directly with the student and ensuring ample time for the student to take pictures of displayed materials. The instructor must communicate how access will be provided and must provide materials within 24 hours of the relevant class session. DRS stores the required DRS Lecture and Presentation Agreement signed by the student.
The accommodation is not meant to be a replacement for a student’s own documentation of presented material or a substitute for class attendance. Students should still take their own class notes to the extent possible, unless unable to do so due to the effects of a disability.
DRS stores the required DRS Lecture and Presentation Agreement signed by the student. You can request that DRS share it with you by reaching out to the assigned Access Coordinator.
Your responsibilities:
- Communicate with the student how you are providing them with presented and displayed materials for the course.
- Ensure that the presented materials you provide to the student meet any accommodation needs or accessibility needs for presented materials.
- Provide all relevant course materials, handouts, presented materials needed for accommodation in a timely manner–within 24 hours of class when possible. Instructor personal lecture notes are not included.
- Whenever possible, provide the student with presented and displayed materials before the start of the class.
- The student is responsible for taking their own photos of the whiteboard/written content.
- If a student is absent, you are not required to provide the missed materials to them.
- Contact the student’s Access Coordinator if you are concerned that this may not be a reasonable accommodation based on the course format(s) or course environment.
Ability to Audio Record Lectures provides students with the permission to record audio throughout a lecture or class. Students may use a variety of audio-recording software or devices depending on their preference. Students with this accommodation also will have the Copies of Presented and Displayed Materials accommodation to allow them to record alongside notes.
The accommodation is not meant to be a replacement for a student’s own documentation of presented material or a substitute for class attendance. Students should still take their own class notes to the extent possible, unless unable to do so due to the effects of a disability.
DRS stores the required DRS Recording and Presentation Agreement signed by the student. You can request that DRS share it with you by reaching out to the assigned Access Coordinator.
Your responsibilities
- Contact the Access Coordinator immediately if you have questions or concerns.
- Confirm with the student that they will be permitted to record audio. Use this time to note if there will ever be sensitive, non-content-related material that will require all students to pause notetaking or audio recording.
- Please be advised that this is the student’s form of notetaking so as long as other students are allowed to take notes of any kind, this student must be allowed to record.
Common Questions
Do I need to announce that recording is happening?
Two-party consent is the law that requires notification of recording. However, two-party consent only applies where the conversation is private. The back-and-forth interchange in a classroom is not considered private. Therefore, you do not need to announce that recording is happening.
If you choose to announce to the class that the class is being audio recorded, you must not identify the accommodated student.
Can a student record a class without instructor permission?
No, except when a DRS accommodation is presented to the instructor. Per WAC 478-121-107(8), it applies only where the student has an approved accommodation. The DRS Faculty Notification letter is the notice granting permission of the student and informing the instructor(s).
Does the ability to record a class as an accommodation violate the UW Student Conduct Code?
No. WAC 478-121-107 describes various forms of “academic misconduct” that violate the code, one of which (under subsection (8)) is “[t]he recording of instructional content without the express permission of the instructor(s), unless approved as a disability accommodation, and/or the dissemination or use of such unauthorized records.” WAC 478-121-107(8).
Are group sessions in courses allowed to be recorded as an accommodation?
Yes. Recording is an accommodation for a student to have access to a record/notes of class. If other students are allowed to take notes from group discussions then audio recording as a form of notes/record of class is allowed.

Note
DRS students will have completed the DRS Recording Agreement and can be held to the UW Student Conduct Code if they do not follow its terms.
Are office hours conversations that are 1 to 1 only between an instructor and a student something that can be recorded?
Depends. If there has not already been a discussion between the instructor and student about this educational environment, it may be considered a private conversation. In a discussion between the student and instructor, both parties would have to discuss why the recording would be needed and how it would be stored/shared or not. An alternative to a recording is for the student to take notes. Another alternative is for the instructor to take notes and/or to send a follow up email.
Can the class be recorded when the content displayed on PowerPoints/slides/notes is my intellectual property?
Yes. DRS accommodations are approved through a University process to ensure equal access and non-discrimination to our academic courses. Material presented in class to all students is course material and thus required to be accommodated if DRS presents you with a notification. The UW Student Conduct Code is the process to hold students accountable if material is shared outside of the stated DRS agreements.
How does this accommodation work with guest speakers?
If notetaking of any kind is allowed during a guest speaker, then the student with this accommodation is allowed to audio record. We recommend discussing this with your speakers far in advance so you can address any concerns or make necessary changes. Do not disclose personal information about the specific student including their name or other identifying information.
Furniture & Equipment is a set of accommodations approved by DRS so students with disabilities can have equal access to classroom spaces and furniture. Placement of furniture into classrooms/requested spaces is carried out by appropriate units on campus in partnership with DRS.
Your Responsibilities:
- Help with ensuring that the student with the accommodation has access to the furniture once it is placed in the classroom and that other students are not misusing the furniture.
- Instructors should not move the furniture without checking with the student first.

Note
Instructors do not need to purchase or put furniture/equipment in place as an accommodation; all requests/needs must come through DRS by student request. If an instructor or department chooses to purchase accessible furniture for their building for student use, they can inform DRS of the provided furniture and that it will fulfill the student’s accommodation.
A Disability-Related Absence is when a student is absent due to the direct effects of a documented disability. Students with this accommodation have disabilities which are episodic in nature and may impact their participation in class.
This accommodation can be implemented differently in each course as the essential elements and design of a course must be taken into consideration. To determine the specific course parameters, the DRS Disability Related Absences Agreement should be completed by faculty and student by the 2nd week, or as soon as possible in the quarter. DRS can be engaged to help facilitate a conversation to determine the specific course parameters put in the agreement. This agreement does not apply to absences for other reasons.
Your responsibilities
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Prepare for a discussion with the student
DRS recommends that you review the DRA Agreement form prior to meeting with the student so that you have time to consider how to implement this accommodation in your course. If you have questions or concerns about implementing this accommodation, you can email the student’s assigned Access Coordinator as listed on the FNL and in myDRS.
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Complete Disability-Related Absences Agreement
Discuss expectations and details regarding absences with the student. Both instructor and student need to agree on the terms of the contract and both will need to sign it. Once the agreement is completed and signed, email it to DRS by the end of week 2 of the class. If the accommodation is activated mid-quarter, complete it in a timely manner. Accommodations are not retroactive so the agreement applies to the remainder of the quarter.
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Implement the terms agreed upon in the DRA Agreement
Allow the absences that were agreed upon and followed by the student according to the terms of the agreement. Ensure that you have shared missed content in a timely manner after the absence. Track absences and deadlines extensions when grading so that the student is not penalized for absences covered by the agreement.
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Reach out to the assigned Access Coordinator when problems or concerns arise
It’s important to let the Access Coordinator know in a timely manner if you need to consult about how to manage a situation in which the student does not meet agreed upon standards related to absences.
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