Community College Research Initiatives

Coaching Models

Coaching program models within the Student Success Center Network (SSCN) continue to develop from varied state contexts, histories of reform, and geographies. Similar to a broad framework like guided pathways that makes room for a wide array of contexts, the coaching models within the SSCN Coaching Program span a range of development along a continuum from inception to modifying established coaching programs. The profiles and coaching model summaries located on this page offer examples for each of these stages.

SSCN Coaching Program
Phase I: 2018-2019

Five Student Success Centers (Michigan, New York, North Carolina, Ohio, and Texas) were selected to participate in the SSCN Coaching Program’s phase I coaching grant in 2018 to facilitate reform throughout the community colleges in their states. Among the five, Michigan is in the earliest stages of development, while New York and North Carolina, having participated in the SSCN Coaching Pilot, are farther along in development and implementation. Ohio and Texas are furthest along in putting their coaching work into practice and are at the adaptation phase of refining existing programs.

SSCN Assessment, Research and Coaching Pilot (2017-2018)

Many coaching program designs emerged and existing programs advanced their development during the pilot. The CCRI team gathered information to understand Centers’ coaching-related activities to support guided pathways implementation. A subset of SSC executive directors received customized advisement from CCRI to support coaching on guided pathways reform and we collaborated with them to document their coaching program designs:

Strategic Coaching Design Profile: North Carolina Student Success Center created Networked Improvement Communities (NICs) to accelerate learning and advance student success reforms, increase statewide capacity, and sustain improvements. Their pilot audience included 17 of the state’s 58 community colleges.

Strategic Coaching Design Profile: New Jersey Center for Student Success was developed to support the state’s 19 community colleges with advancing their guided pathways and college readiness work. Seven coaches and 12 colleges were selected to be part of the pilot, resulting in 9 key strategies for coaching design.

Strategic Coaching Design Profile: New York State Student Success Center adopted a coaching model with two national (lead) coaches training five state coaches in supporting their colleges and building in-state capacity.

Strategic Coaching Design Profile: Oregon Student Success Center led the development of an overarching transformational goal for all Oregon community colleges to optimize student success via a coaching model implemented over three cohorts.