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Overall Responsibilities
The Vice President for UW Information Technology and Chief Information Officer is the University of Washington's chief information technology officer, responsible for strategic oversight, planning, and direction of the University's information technology infrastructure, resources, and services. As part of these responsibilities, the Vice President for UW Information Technology and Chief Information Officer works with academic and administrative units to evaluate academic, clinical, and administrative information technology requirements, capabilities, and requests. The Vice President for UW Information Technology and Chief Information Officer is responsible for management of the University's central information technology infrastructure and services, including administrative systems and information management, networking, telecommunications, data centers, information security and privacy, academic and collaborative applications, accessible technology, customer service, information technology systems operations and engineering, and technology business continuity. The Vice President for UW Information Technology and Chief Information Officer works with the President, Provost, and appropriate University governance committees to determine information technology strategies, policies, priorities, and resource allocations throughout the institution.
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External Information Technology Relations
The responsibilities of the Vice President for UW Information Technology and Chief Information Officer extend beyond the University to include representing the University's information technology interests at the state, national, and international levels. The Vice President for UW Information Technology and Chief Information Officer coordinates the University's response to requests for information technology related information and involvement at the state level, including by the state legislature and state agencies. The Vice President for UW Information Technology and Chief Information Officer serves as the principal authority for the University's technology proposals requiring approval by the Board of Regents and/or the state's Technology Services Board. The position has oversight responsibilities for the full-range of information technology projects and acquisitions across the University, including its hospitals, clinics, and other organizations, ensuring compliance with applicable laws and regulations.
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Direct Oversight and Management
The Vice President for UW Information Technology and Chief Information Officer has delegated authority for the following functions:
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Information Management
This function directs information management and administrative systems throughout the UW, providing University-wide leadership in the development and management of information systems and applications. It oversees planning, development, and production of UW core administrative systems including Human Resources/ Payroll, Finance, and Student applications. It provides development and support for the Enterprise Data Warehouse, as well as for business intelligence and analytical tools. It also provides database administration and storage, shared mainframe infrastructure, and a broad range of design, development, support, and consulting services related to software design and development, server management, storage solutions, and data backup and retention.
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Networks, Data Centers, and Telecommunications
This function is responsible for direction, management, and operations of UW networks, telecommunications, data centers and communication facilities, as well as providing networking services for the state K-20 network, the Pacific Northwest Gigapop (PNWGP), Internet2, and engaging with other national and international research and education network efforts. In order to assess potential impact on the current technology infrastructure to the University, UW-IT approves any UW organization's intent to implement their own network, telecommunications, cellular or Wi-Fi service prior to entering into a contract, regardless of the estimated cost of the project or source of funds. It also provides technology evaluation and solutions for voice and data networks, service directions, architecture, design, and optical and Ethernet solutions for long-haul and local networks. It provides system design and support for all aspects of the UW's research environment. It provides engineering and architectural design for UW wireless and Wi-Fi networks and mobile communications. It provides all aspects of design, development, and operations of the UW's voice and data networks, the Washington State K-20 network, and UW Medicine networks, as well as all wired and cellular voice communications. It oversees the UW data centers and technical facilities management, including coordinating voice, data, and cable TV for UW construction projects. It designs, deploys, and provides operational management for the PNWGP and the Pacific Wave.
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Office of the Chief Information Security Officer (CISO)
This function is responsible for overseeing the creation and maintenance of UW information security and privacy policies, for coordinating information security and privacy efforts across the University, and for creating a culture of information security awareness at the UW. It raises awareness of computing security risks, allows the UW to plan strategically and respond to attacks on UW computing resources, and it manages incidents involving the University's critical systems. This function leads assurance risk assessment efforts, advises the UW on protective measures for information, leads information security and privacy awareness and training programs, and provides incident response, computer forensic services, and information security consulting on critical systems.
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Technology Management
This function is responsible for UW-IT customer service, operations, and engineering, as well as academic and collaborative applications. It implements online tools, open source and vendor solutions, and cloud services. It supports online course delivery tools, research technologies, collaboration tools, and the UW portal. It helps the UW provide world-class accessibility. It provides tools, applications, and services that support and manage UW-IT systems, networks, and facilities. It provides reliable computing infrastructure for academic and administrative uses, and consulting and help desk support for voice and data, managed desktops, and computer repair. It oversees UW-IT's project portfolio, which ensures UW-IT services align with current and future UW needs. It also oversees UW-IT emergency preparedness, disaster response, and business continuity planning efforts, and provides expertise and consulting to departments on emergency notification systems and technology business continuity. |