Skip to content

Report a barrier

If you or someone you know encounters a barrier that is preventing equal access, please report it to us.

Physical barrier to access

Physical barriers prevent equal access to a University building or area. They are conditions in any structural environment that prevent or impede an individual with a disability from efficiently navigating the setting.

Report a Physical Barrier

Barriers to access can include:

  • non-functioning door openers
  • non-functioning elevators
  • damaged curb cuts
  • issues with accessible restrooms
  • weather related issues such as snow blocked paths

To report physical barriers on any UW Campus (Seattle, Bothell or Tacoma), complete the form using the link above or contact Customer Care.

Once reported, the UW Facilities Customer Care Team will contact appropriate University resources from the specific campus to inform them of the report. This will initiate the process and our trained professionals will address your individual needs based on each set of circumstances.

Digital barrier to access

Digital barriers prevent equal access to websites, applications, or other IT. They are conditions in digital environments that prevent or impede an individual with a disability from efficiently using the technology.

Report a Digital Barrier

Digital barriers to access can include:

  • on-line forms that are not keyboard operable
  • electronic documents or files that aren’t tagged for accessibility
  • videos without captions or audio descriptions
  • web applications or mobile apps that are screen-reader inaccessible

To report a digital barrier, complete the Accessibility Consulting Request Form using the link above (which requires a UW NetID) or send a detailed email to help@uw.edu with “Digital Accessibility Barrier” as the subject. Please include a description of the barrier and where you experienced it.

This will be routed to UWIT Accessible Technology Services (ATS) or a relevant team who can best address your needs, and status will be tracked through our online ticketing system.