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Digital Accessibility Procedures for Web Content

The University of Washington continues to expand the procedures that support the implementation of the Digital Accessibility Policy (APS 9.0) and the Minimum Digital Accessibility Technical Standard. In this second post, we highlight two procedures owned by UWIT Accessible Technology Services (ATS) that help ensure accessibility is built into web content, maintained over time, and addressed when challenges arise.

The Procedure for Creating and Publishing Accessible Web Content establishes a consistent process for reviewing, testing, and remediating UW-affiliated websites. It requires both automated and manual accessibility testing before launch, ongoing monitoring after publication, and the inclusion of a clear accessibility feedback mechanism on UW websites.

Accessibility is not a one-time activity. Websites and digital content continue to evolve, and maintaining accessibility requires ongoing attention. That’s where the second procedure comes in.

The Procedure for Reporting Accessibility Issues in Web Content ensures that community members have a straightforward way to report accessibility barriers they encounter online. The procedure outlines how reports are routed, tracked, and resolved, and defines the responsibilities of content owners, compliance partners, ATS, and other stakeholders in addressing reported issues.

Together, these procedures support a proactive, practical approach to accessibility by helping the community identify issues early, respond effectively when barriers are reported, and maintain equitable access to web-based information and services across the University.