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Student Staff Jobs

The skills, energy, and diversity student staff bring to UW Technology are vital to the success of many programs. Students work an average of 19.5 hours per week and gain valuable customer service, technical, and computing experience. The table below lists open jobs and descriptions.

UW Technology Area Contact Position
Open/Closed
Job description How to Apply
Access
Technology Lab
Dan Comden
danc@u.washington.edu
No openings    
Business & Finance Osmond Castro
ocastro@u.washington.edu
No openings    
DO-IT Linda Tofle
lindat@u.washington.edu
No openings    
Learning & Scholarly Technologies Ari TenCate
tencate@washington.edu
Always open Learning Spaces Help Desk Consultant Submit an online application
Learning & Scholarly Technologies Tom Lewis
tomlewis@u.washington.edu
3-5 openings
4/18/08
Catalyst Research & Development Consultant Submit an online application
Network & Security Operations Linda Hornung
lwright@u.washington.edu
No openings    
Streaming Media, Video & TV Technologies Mark Essig
messig@u.washington.edu
No openings    
UW Computer Training Wayne Smith
waynes@u.washington.edu
No openings    
UW Technology Service Center Richard Ortiz
rjortiz@u.washington.edu
Always open
User Support Submit an online application


Learning Spaces Help Desk Consultant

General Description
This is a customer service position that provides consulting services and support to Learning Spaces clients.

Educational Benefits
Become familiar with broad range of software, and develop advanced skills while providing assistance to customers.

Typical Duties and Responsibilities
Consult on use of PC and Macintosh hardware and software within the facility. Consult on file transfer, scanning, media conversion, file recovery, and damaged disk repairs. May also work on a variety of projects including web development, database management, advanced technical support, document production, and system deployments.

Criteria for Selection

  • Excellent customer service skills
  • Knowledge of Macintosh and PCs
  • Familiarity with Ethernet, Telnet and File Transfer Protocol (FTP)
  • Knowledge of learning space software including word processing, spreadsheets, databases, and graphics packages for Windows and Macintosh
  • Must be willing to work flexible hours, and have excellent communication skills

A satisfactory outcome from a criminal background verification will be required prior to hire.

How to Apply
To apply, please add your resume to our online Dropbox, and complete the survey.



Catalyst Research and Development Consultant

The Catalyst R&D team is looking for students to work as hourly consultants in our Center for Teaching, Learning & Technology. As a consultant, you will help faculty, TAs, and staff use the nationally recognized, award-winning Catalyst Web tools to support their teaching, research, or work.

As a staff consultant, you can:

  • provide frontline support via email and over the phone for Catalyst Web tools;
  • consult with UW instructors and staff about using the Catalyst Web tools and Web publishing;
  • create, write, and edit content for the Catalyst Web site;
  • build experience with software testing and QA;
  • develop or use skills in graphic design, Web design, and video production;
  • gain experience in network, PC, and Mac administration;
  • help lead Catalyst workshops for instructors and staff;
  • use or expand Perl, Java, XML, and database programming skills; or
  • work with researchers to study how technology is used for teaching and learning at UW.

Consultants will also work with our professional staff on the development of the Catalyst Web tools and Web site. Applicants should be detail-oriented with strong organizational abilities and written communication skills.

A satisfactory outcome from a criminal background verification will be required prior to hire.

If you are interested, please upload your resume and a brief letter explaining your interest and how your background qualifies you for a consultant position here.



User Support

Always open to apply: Student positions, UW Technology Service Center

User Support is a division of UW Technology that provides customer support for over 80,000 University of Washington students, staff, faculty, and affiliated clients. Within User Support are three departments staffed primarily by students:

  • UW Technology Information--where we assist with the customer service side of UNIX system administration
  • UW Technology Student Tech Support--where we answer technical questions by phone and email about connecting personal computers to UW computing Services
User Support student staff members generally work from 10 to 19.5 hours each week and have a number of opportunities to build customer service, technical, and computing experience.

We are looking for motivated individuals with good communication skills who work well in groups and alone and who have some experience with Microsoft Windows, Macintosh, or Unix-based operating systems.

For more information, call UW Technology Information at 206-543-5970. To apply, submit an online application.




The University of Washington does not discriminate against individuals because of race, color, religion, creed, age, gender, sexual orientation, national origin, disability, or status as a disabled veteran or Vietnam era veteran.