Student Tech - Mac Lead Description

Description

UW-IT Learning Technologies maintains a number of computers, both Mac and PC, in order to provide learning spaces to the UW community, as well as provide technical information and support to staff working in LT facilities.

The Mac Lead is responsible for building and maintaining computer images, servers, networks, and file and print services. This position provides flexible hours and ample opportunity to learn, as well as intensive training with senior members of the team.

This position starts at $10.50 an hour.

Typical Duties and Responsibilities

• Communicate directly with staff, students and other partners regarding current software and hardware, troubleshooting, and fixes
  
• Maintain all Apple equipment (includes hardware/software installation and testing, as well as general troubleshooting and hardware maintenance)
  
• Develop software and scripts to aid in maintaining the lab image and configurations
  
• Coordinate with the Systems Team PC Leads to provide uniformity in working environment between Apple and PC sections of the lab
• Assist the Network Lead in maintaining Apple servers
• Order and install warranty parts
• Recommend hardware and software upgrades
• Write and maintain maintenance and imaging documentation
• Install special software
• Maintain specialty equipment such as, but not limited to, ATL workstations, Video workstations, scanners, and Digital Presentation Studio
  
• Other duties as assigned
  

Criteria for Selection

• Excellent organizational skills
• Excellent troubleshooting skills
• Advanced Apple systems knowledge
• Basic networking skills
• Interest in current technology and advancing technological skills
• Able to work independently and as part of a team
• Must be dependable and have excellent written and verbal communication skills
• Must be a student enrolled at the University of Washington

• Experience with authenticating OS X to Windows Domain
• Experience writing scripts with AppleScript to automate tasks
• Background programming in Cocoa, RealBASIC, or another Apple oriented high-level programming language
• Experience working with a UNIX-based operating system and performing basic tasks on the command line
• Experience writing Perl and shell scripts to automate UNIX tasks
• HTML knowledge
• Teaching experience

A satisfactory outcome from a criminal background verification will be required prior to hire. Must be fully eligible to work in the United States.

How to Apply

To apply, please upload your resume and cover letter to our dropbox.