Resources for IT Support Staff
IT Connect > For IT Support Staff
Security
- Office of the
Chief Information Security Officer
Offering a variety of services to help you protect the confidentiality and integrity of UW information while making it available for appropriate use. - Security
Site
Five basic security steps everyone should take, plus much more. Among the topics on the site are protecting file servers and Web servers, methods for secure programing, using encryption, viruses and worms, spam and threatening email, and responding to intrusions. - Privacy
Assurance and Systems Security (PASS) Council
The PASS Council promotes a collaborative approach to information security and privacy at the UW.
Resources For System Administrators
- UW-IT Managed Firewall Service
- Private Address Routing on Campus
- Windows Domains at the University of Washington
- UW Campus Network Addresses
- UW Identity and Access Management Services — UW NetID Service, Weblogin Service (Pubcookie, Shibboleth), UW Windows Infrastructure, Directory Services, Person Web Service, Groups Service, ASTRA, Person Registry Services
- UW Traceroute Gateway
UW External Networking Activities
Other UW Resources
- IT Special Interest Groups (SIGs) - Supporting collaboration and coordination across our technology "silos"
- Learning & Scholarly Technologies (Catalyst) - An integrated collection of resources, training, tools, templates, and support to help educators make effective use of technology in teaching
- eOutage Alerts - Be informed of major computing and network outages
- TechNet Software - a complete collection of technical information on Microsoft products
- Software Guide - a central reference point for information about software available to the University of Washington community
Email Lists
- eOutage
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Type: Email distribution and discussion list
Purpose: This list is intended primarily for computing support staff and others who support central UW services who are interested in receiving email notifications about widespread UW Information Technology computing or networking outages.
Web Page: eOutage Alerts
To Join: Go to the eOutage sign-up page. - UW TechSupport List
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Type: Email discussion list
Purpose: Provides a means of informal communication and support for distributed computing support personnel at the UW.
Web Page: TechSupport -- Distributed Computing Support
To Join: Go to the Web page. - Macintosh Administrator Email List
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Type: Email discussion list
Purpose: Provides a means of informal communication and support for distributed computing support personnel at the UW working with Apple Macintosh systems.
To Join: Go to the following Web page:
Maclanad -- Macintosh Systems Support - Red Hat Enterprise Linux for UW Tech Support Email List
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Type: Email discussion list
Purpose: An email list covering Red Hat Enterprise Linux for UW tech support people. The goal is to segment RHEL-specific tips or questions (up2date, rpm, kickstart, java interaction, etc.) from the linux@u list and to have more UW-specific information (satelite server, custom channels, etc.) than the @redhat.com lists.
To Join: Go to the following Web page:
RHELlanad -- Red Hat Enterprise Linux for UW tech support - PalmPilot
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Type: Email distribution list
Purpose: A mailing list for discussion and support of Palm OS based devices
To Subscribe: Go to the following Web page:
Palmpilot - Use and support of Palm OS handhelds at the UW. - BugNet
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Type: Web site and email distribution list
Purpose: BugNet is a Web-based service which provides information about software bugs and fixes, primarily for desktop operating systems and applications.
Web Page: BugNet
To Join: Go to the registration page. - Administrative Systems Weekend Schedule
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Type: Email distribution list
Purpose: Distributes UW administrative systems weekend schedule each Wednesday and Friday
Web Page: Administrative Systems Weekend Schedule
