Panopto FAQs

Log in to Panopto to create or view recordings.

Getting Started 

How do I set up an account? Is it free?

Is there any Panopto training?

Does UW Panopto offer full Panopto functionality?

Can I upload videos made with Camtasia or other software?

Can I log in with a shared UW NetID?

When I open the Panopto recorder I get a message asking for a server login and password. What server should I use?

How do I make my Panopto recordings available to people in my course?

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

 

Moving from Tegrity

When will my Tegrity videos be moved to Panopto?

Can I move Tegrity recordings to Panopto myself?

Should I create new recordings with Tegrity or Panopto?

What will happen to my public URL links to Tegrity recordings when Tegrity goes away?

How do I get Tegrity Manager Courses and associated permissions to show in my Panopto account?

Panopto and Canvas

How do I integrate Panopto recordings into Canvas?

Will cross-listed Canvas courses show up as cross-listed in my Panopto account?

My unpublished Canvas course is not showing in Panopto.

I don’t see a course I teach in my Panopto folder list.

When will a course I’m teaching become available in Panopto?

Will Panopto show courses I taught in previous quarters?

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

I want to create recordings but don't have high-quality equipment. Is there a place on campus where I can make recordings?

If the recorder isn't open, will my recording upload?

I don't have a Create button to create and share recordings. How do I start recording? 

How do I move a recording from one folder to another? (1-minute Panopto video)

When I open the Panopto recorder I get a message asking for a server login and password. What server should I use?

How do I copy recordings from one academic quarter to another?

Does Panopto support scheduled recording on my computer?

Sharing

Can I add UW groups to a Panopto recording or folder?

Can I share a Panopto folder with people who don't have a UW NetID?

General Questions

Why is UW-IT moving to Panopto?

Where can I get updates and more information?

What will happen to CTE Coursecasting in auditoriums and classrooms?

Is Mac OS supported? Are there differences between the version for Mac and Windows?

Getting Started

How do I set up an account? Is it free?

All UW students, faculty and staff automatically have free access to Panopto via their UW NetIDs. Shared NetIDs are not supported, but group permissions can be specified in Panopto. Log in to Panopto here: https://panopto.uw.edu.

Is there any Panopto training?

UW-IT is offering Panopto workshops this summer. The workshop schedule can be found here:

http://www.washington.edu/itconnect/learn/workshops/

To receive email updates about the transition and other Panopto news, please sign up for this mailing list:

https://mailman1.u.washington.edu/mailman/listinfo/lecturecapturenews

Does UW Panopto offer full Panopto functionality?

The following Panopto features are not offered to UW users:

  • Upload of WMV, AVI, MP4, MOV, MPG, 3GPP, GoToMeeting videos, or other externally created video files to Panopto
  • Google analytics
  • Moodle, Blackboard, WebCT, Sakai, Desire2Learn, and Angel integration
  • Drag and drop Camtasia upload to Panopto
  • Department-specific custom branding

Can I log in with a shared UW NetID?

Shared NetIDs are not supported by Panopto. The same function can be done by sharing folders with another NetID. Learn how to share folders and recordings with other UW NetIDs.

When I open the Panopto recorder I get a message asking for a server login and password. What server should I use?

The first time you use the recorder, if you launch the recorder by clicking the Create button on the Panopto website, your login information will be saved automatically (and you won't see this message). If you see this message, follow these steps:

  1. Exit the recorder application.
  2. Log in to panopto.uw.edu with your UW NetID.
  3. Click Create.
  4. Click Record a New Session. This will launch the software and automatically associate your UW Panopto account with the recorder application.

How do I make my Panopto recordings available to people in my course? 

In order to ensure security and proper authorization, access to Panopto recordings is controlled sourced by Canvas. Canvas courses are automatically set up for all courses, but you do not need to use Canvas to use Panopto. All you need to do is to publish your Canvas course.

I am supporting an instructor using Panopto. Can I get administrator or support-level access to Panopto?

At this time, the best solution is to ask the instructor to share the Panopto folder and assign "Creator" status to you. This will give you full access to the course folder. See instructions for sharing. UW-IT is currently working on additional solutions and we will publish them in Panopto help as soon as they are available.

Moving from Tegrity

When will my Tegrity videos be moved to Panopto?

UW-IT will move your Tegrity recordings if:

The migration of Tegrity recordings will begin on December 5th, with migrated content beginning to appear in Panopto in early January. Content migration is expected to conclude by January 23rd, 2015. The migration process is lengthy because it involves transferring Tegrity recordings to physical hard drives and then bringing these drives into a Panopto data center for importing.

Information stored in your Tegrity recordings, such as bookmarks and notes, cannot be transferred to your Panopto account. To take advantage of Panopto’s features, create new content in Panopto. You can use Tegrity until January 31, 2015. However, we strongly recommend that you create new content in Panopto

Can I move my Tegrity videos to Panopto myself?

No. Manually transferring videos from Tegrity to Panopto is not possible. Tegrity recordings made before December 5, 2014 will be moved to your Panopto account. To do so, complete this brief survey:
https://catalyst.uw.edu/webq/survey/foxt/243243.

Should I create new recordings with Tegrity or Panopto?

To ensure that you have ready access to your recordings, we recommend using Panopto. In addition, the sooner you begin learning how to use Panopto, the sooner you will become proficient.

What will happen to Tegrity public URL links for my content when Tegrity goes away?

As of summer 2014, our engineers are working with Panopto on a solution, which we will publicize to Tegrity and Panopto users as soon as possible.

How do I get Tegrity Manager Courses associated permissions to show in my Panopto account?

Currently, there is no automatic way to do this, but you can try a couple of workarounds.

We anticipate that using UW groups with Panopto will be available autumn 2014. Panopto will have a built-in tool for adding UW groups, similar to Tegrity Manager. At that point, you will be able to add UW groups to a Panopto folder.

Panopto and Canvas

How do I integrate Panopto recordings into Canvas?

You can either embed a video into a page or insert a link anywhere text can be entered. Embedding a video into a page provides the best results because it will show up as a mini-video player with playback controls integrated into your page. Inserting a link will generate a hyperlink that opens an instance of Panopto within the Canvas main window. This option can be cumbersome in playback, because the formatting of the video does not always appear correctly. See instructions for both options.

Will cross-listed Canvas courses show up as cross-listed in my Panopto account?

Yes. Panopto folders are synced up to your Canvas courses. If your course is cross-listed in Canvas, it will be cross-listed in Panopto.

My unpublished course in Canvas is not showing in Panopto.

In the unpublished Canvas course, in the course navigation, add a link to Panopto, and then click the Panopto link. This will push the unpublished Canvas course to Panopto. Publish your Canvas course.

I don’t see a course I teach in my Panopto folder list.

Panopto receives course folder information from UW Canvas. A course must be published in Canvas to show in Panopto. See instructions on how to publish a course in Canvas.

If you cannot find a course in your list of Canvas or Panopto courses, you may not be listed as the instructor of record. To correct this, please contact your time schedule coordinator and ask to be listed as the instructor of record for the course(s) that you will be teaching. After this, Canvas will automatically update your status as a teacher for the course, and the courses should become visible in your course list.

When will a course I’m teaching become available in Panopto?

Courses are automatically provisioned well in advance of the beginning of each quarter. Canvas courses are generally available as soon as the official Time Schedule for the upcoming quarter is released. See more information about course availability. Publish your Canvas course.

Will Panopto show courses I taught in previous quarters?

Panopto receives course folder information from UW Canvas. If your course from a previous quarter is still published in Canvas, the course folder will show in Panopto.

Recording

Can I upload an external video file such as a .mp4, .wmv, .mov, etc.?

Users will not be able to upload external files to Panopto and must use the Panopto recorder to capture their lectures. However, Canvas, UW YouTube and UW Google Drive can be used to upload and host these recordings.

If your video library is large, see http://mediaamp.org/index.html for information about MediaAMP™, UW-IT's digital asset management and distribution platform; contact info@mediaamp.org to discuss solutions.

I want to create recordings but don't have high quality equipment. Is there a place on campus where I can make recordings? 

Yes! Odegaard room 320 was recently remodeled to allow self-guided, high quality lecture capture recordings. The room is free of charge and is reservable.

I’m offline. Can I still create a recording?

Yes. With Panopto’s offline functionality, you can record audio, video, capture screen images, or create PowerPoint slides even when you do not have network connectivity. The system will capture the content and store the material locally on the recording computer. Once you restore network connectivity, an upload of the content to the Panopto server will be initiated. See instructions for recording offline.

If the recorder isn't open, will my recording upload?

If you are using the Windows recorder, yes. The Windows recorder has a background uploading service that will transfer data to the server as long as the recording computer is on.

The Mac recorder does not have this service at this time.

I don't have a Create button to create and share recordings. How do I start recording? 

If you are not listed as an instructor or TA or a provider of instructional support in Canvas, you won't see a Create button when you log in to Panopto. Panopto is currently working on offering the ability to create a folder in Panopto without having a role in Canvas. We expect this feature to be available in autumn 2014.

In the meantime, you can ask a colleague with a published Canvas course to share his/her Panopto folder with you and grant you creator rights in Panopto. See instructions for sharing.

How do I copy recordings from one academic quarter to another? 

You have three options for copying recordings:

  • Copy each video, then move the copy to the desired folder. Permissions for viewing the recording are inherited from the new parent folder.
  • Copy the entire folder, then move the folder to the desired folder. In this case, permission of the copied folder and videos do not persist, nor do they inherit the permissions of the new parent folder.
  • Using the share feature in Panopto, share the video or folder with any UW NetID, make the video public to anyone with a UW NetID, or make the video public to the world.
  • Wait until the integration of UW Groups with Panopto in autumn 2014. Integration of UW Groups will allow you to share recordings with other course groups, rather than having to copy.

Does Panopto support scheduled recording on my computer?

The Panopto Remote Recorder gives UW-IT Panopto system administrators the ability to schedule a recording session on a computer automatically, without the need to physically start and stop the recording. Currently, UW-IT support personnel are the only authorized system administrators who can schedule computers that have the Panopto Remote Recorder software installed on them.

Where is the Panopto remote recording software available?

Remote recording software is installed only on select classroom computers, integrated with the room’s AV system. The classroom computers working as remote recorders are rack-mounted servers in equipment closets or booths. If you teach in a room that supports Panopto remote recording, you can learn more about the service and request auto-recording for your course: http://www.washington.edu/itconnect/learn/tools/coursecasting/

Although Panopto support documents discuss remote scheduled recording, UW-IT does not support this functionality for individual users and requests that users not install the remote recording software on their computers.

Why can’t I use the Panopto remote recording software?

Installing the software does not provide the ability to set up remote recording sessions. It does, however, allow any UW-IT Panopto system administrator to schedule a recording session on computers that have the remote software installed, capturing anything seen by the web camera, heard with the microphone, or displayed on the computer screen. This access may represent a privacy concern—the reason that installing the software is strongly discouraged.

If you have questions about any of the above, please contact help@uw.edu.

 

Sharing

Can I add UW groups to a Panopto recording or folder?

Currently, there is no automatic way to do this, but you can try a couple of workarounds.

We anticipate that using UW groups with Panopto will be available autumn 2014. Panopto will have a built-in tool for adding UW groups, similar to Tegrity Manager. At that point, you will be able to add UW groups to a Panopto folder.

Can I share a Panopto folder with people who don't have a UW NetID?

Yes, you can give access to people without a UW NetID through Canvas. UW Panopto gets login information from UW Canvas, so adding a Google account to a UW Group associated with Canvas will allow access to Panopto. See detailed instructions here.

General Questions

Why is UW-IT moving to Panopto?

Panopto was selected after careful deliberation with campus partners, evaluations by faculty and students on all three campuses and a successful pilot study. Results from the assessment of the pilot showed that Panopto meets the diverse needs of the UW community, and offers many benefits:

  • superior reliability
  • easier video sharing with UW Canvas
  • full-featured video editor
  • suitable for a wide variety of in-room installations
  • timely technical support

UW-IT partnered with the Washington State Board for Community and Technical Colleges (which selected Panopto for its 34 colleges) and other Washington universities to secure a cost-effective statewide contract with Panopto.

Where can I get updates and more information?

View the “Results from 2013-2014 Needs Assessment and Panopto Pilot” report here:
https://uw.edu/itconnect/wp-content/uploads/2013/10/Panopto_report.pdf

To receive more information regarding demo sessions and workshops, subscribe to email updates here: https://mailman1.u.washington.edu/mailman/listinfo/lecturecapturenews

To help you get started, UW-IT is offering Panopto workshops this summer. The workshop schedule can be found here:
http://www.washington.edu/itconnect/learn/workshops/

What will happen to CTE Coursecasting in auditoriums and classrooms?

The CTE Coursecasting Service will be available using Panopto at the beginning of fall quarter 2014. View rooms available for Panopto Coursecasting.

Is Mac OS supported? Are there differences between the version for Mac and Windows?

Mac OS is supported for both viewing and recording, however, the recorder is different for Mac and Windows. Users viewing on Mac's will be prompted to download and install Microsoft Silverlight the first time they view a lecture if it is not already installed. This plugin is compatible with both Safari and Firefox. It is not supported on PPC based (non-Intel) computers.

Click here to download Silverlight.

Click here for instructions on using the Mac version of Panopto.

Last modified: October 8, 2014