Assistance with software and hardware available in the Learning Commons is available at the Technology Help Desk. Come visit the Help Desk on the 2nd floor of Odegaard Undergraduate Library for this and the Computer Vet service. The Computer Vet is a free service offered only to UW students, faculty and staff to assist with software problems on personal computers. This best-effort service includes support for operating system updates, anti-virus installation and updates, P2P software removal, and infected computers blocked from UW network access.
Help Desk Hours:
- 8am - Midnight (Monday-Thursday)
- 8am - 8pm (Friday)
- 8am - 8pm (Saturday)
- 12pm - Midnight (Sunday)
Support for Teaching and Learning Tools, like Catalyst, Canvas, and Tegrity Lecture Capture, is available by:
- Phone: (206) 221-5000 (option 4)
- Email: firstname.lastname@example.org
- Walk-in at Odegaard, room 230.
Walk-in Teaching and Learning Support hours:
9am - 5pm (Monday-Friday)
Email and Phone Support for Canvas and Catalyst:
- 8am - 10pm (Monday-Thursday)
- 8am - 6pm (Friday)
- 12pm - 10pm (Sunday)