Dial-A-Ride User Agreement

The University of Washington’s Dial-A-Ride program is committed to providing on-time, convenient and flexible rides for UW students, staff, faculty, and academic visitors with limited mobility.

By using the Dial-A-Ride service, passengers agree to adhere to the following:

  1. REFERRALS: Dial-A-Ride is for employees, faculty and students of the UW only. New riders are welcome to use Dial-A-Ride temporarily for four weeks based on self-referral. A referral must be obtained from the Disability Services office before the grace period has expired to prevent discontinuation of service. Disability Services can be reached at the following numbers in order to schedule an appointment for obtaining a referral:
    Disability Services Office (Staff/Faculty): 206-543-6450
    Disability Resources (Students): 206-543-8924

  2. SERVICE AREA AND TIMES: Dial-A-Ride hours of operation are 7:50 a.m. to 7:30 p.m. Rides should be scheduled with enough advance time to arrive to appointments on time. Dial-A-Ride serves only official Dial-A-Ride stops located within the UW Seattle campus and University District. Dial-A-Ride does not provide rides to or from private homes or businesses.

  3. RESERVATIONS: 24 hour advance is the preferred time to request trips. (Rides may be requested no more than 30 days in advance.) Times may be negotiated based on availability. Scheduling for the following business day is completed daily by 3 p.m. Rides requested after 3 p.m. will not be processed until the following business day.

  4. SAME DAY RIDE REQUESTS: Same day ride requests are on a first come first serve basis. Same day rides are not guaranteed and must be called into the office with a minimum of two-hour notice by phone to confirm availability. Rides are not guaranteed until confirmed via phone or email by the program coordinator.

  5. SCHEDULING OF RIDES: All passengers are asked to schedule rides using the Online Ride Request form on the Dial-A-Ride page at transportation.uw.edu/uwshuttles/onlinerequest. Riders will be sent a confirmation for the following day’s trips.

  6. DEPARTURES: Your confirmed pick up time represents the driver’s departure time. Passengers should be at the departure point five minutes prior to scheduled departure to allow sufficient boarding time. Drivers are not expected to wait past the departure time. Passengers are asked to call the Dial-A-Ride office if their transport is not present at their confirmed departure time.

  7. NON-EMERGENT TRANSPORTATION: For the safety and well-being of our customers and drivers, Dial-A-Ride does not transport passengers in need of emergency care, who are visibly ill or being discharged from a medical facility.

  8. ATTENDANTS AND SERVICE ANIMALS: Riders may have one personal care attendant. Riders must note this when scheduling a ride to avoid a trip denial. Classmates, personal friends or family members cannot be transported. Service animals are allowed. Riders are responsible for their service animal’s behavior during transport.

  9. FLAGGED RIDE REQUESTS: Dial-A-Ride is a screened service. Drivers will not take on riders without verification. Anyone flagging down drivers will be asked to contact the Shuttles office to schedule a ride.

  10. VENDOR SERVICE: Dial-A-Ride utilizes a third party vendor to assist with extra rides and special requests. Passengers will not be notified when they are scheduled for rides with the vendor. All program rules and expectations apply whether the ride is provided by Dial-A-Ride staff or the Dial-A-Ride vendor.

  11. PASSENGER ASSISTANCE: Dial-A-Ride is a Curb to Curb service. Drivers will assist passengers in or out of vehicles at the pick-up or drop-off point. Drivers do not escort passengers to the door, open doors, or carry books or backpacks. Passengers are responsible for loading personal possessions such as backpacks, laptop computers, boxes, etc.

  12. CHANGES TO RIDES: Passengers must notify the Dial-A-Ride office by phone at least two hours in advance to modify the pick-up or drop-off location of a ride. Dial-A-Ride drivers cannot call the office and relay ride location changes on behalf of passengers. Changes made less than two hours in advance may not be accommodated.

  13. CANCELLATIONS: Passengers should notify the Dial-A-Ride office at least one hour in advance to cancel a ride. Dial-A-Ride drivers will not call the office and relay ride cancellations on behalf of passengers. A ride not canceled at least one hour in advance will be recorded as a “no-show”.

  14. NO-SHOW POLICY: Passengers will be notified by email for each no-show they accrue. If you are a “no show” for a ride, the driver will not pick you up for any subsequent rides scheduled for that day until you have called the Dial-A-Ride office and confirmed that you will need your other rides. In the event that a pattern of regular no-shows appears, Dial-A-Ride staff may refer passengers to a Disability Services counselor with the goal of finding a solution and minimizing no-shows.

  15. SUBSCRIPTION RIDE FORFEIT: (Effective upon acknowledgment of this agreement): If three rides in a quarter are designated as no-shows, all of your pre-scheduled rides (subscriptions) will be removed from the schedule. Rides will then need to be scheduled a day in advance.

  16. SEAT BELT POLICY: Passengers must wear a seat belt at all times while the vehicle is in motion. Drivers have the right not to transport a passenger should s/he refuse to wear a seat belt. Exception is given only to a passenger who possesses written verification from a licensed physician that s/he is unable to wear a safety belt for physical or medical reasons.

    Respect other passengers’ privacy
    Do not cause safety problems
    Use headphones
    No drugs or alcoholic beverages
    Do not harass driver or other riders
    Respect Dial-A-Ride property

Anyone in violation of the above items may be asked to leave the DAR vehicle, and risk suspension of their privileges to use Dial-A-Ride services.

We appreciate your help in abiding by these rules. We thank you for doing your part to “ride right”.

File Not Found

Oops! We couldn't find what you're looking for.

We're sending you to the UW Shuttles home page in 10 seconds. Hopefully, you'll find what you need there!

Interested in taking the NightRide Shuttle?

Here’s our guide to a safe and smooth trip:

  1. Head to your nearest NightRide shuttle stop
    Building Location
    West Zone
    UW Tower West side of 12th Ave. NE, halfway between NE 43rd St. and NE 45th St.
    Alder Hall South side of NE Campus Parkway at Metro bus stop, just outside of the District Market.

    East Zone
    IMA IMA front entrance (wait outside, in front of the IMA, near the E98 parking lot).
    Communications Building West side of Stevens Way at Metro bus stop.
    HUB - Husky Student Union Building West side of Stevens Way at Metro bus stop.
    Garfield Lane North side of Stevens Way at bus turnout.
    Meany Hall North side of Stevens Way at Metro bus stop.
    Flagpole East side of Memorial Way at bus shelter.
  2. A shuttle will come by to pick you up within 20 minutes; 30 minutes after midnight.
  3. Make sure that your destination is within one of the two shuttle zones, then make sure that you board the appropriate shuttle.
    • For example, if heading to Poplar Hall, make sure you board the west zone shuttle; if heading to a fraternity or sorority house, board the east zone shuttle.
    • After midnight, the NightRide shuttle serves both the east and west zones.
  4. When boarding, tell the driver where you would like to be dropped off.
    • Some drivers prefer exact street addresses, others prefer intersections/cross streets and will ask for more directions once at the intersection.
    • If you decide to deboard the shuttle at a location other than what you told the driver, be sure to let him or her know so that they don’t have to continue driving to your destination.
  5. Show the driver your Husky Card (U-PASS) if asked.
  6. Ride the shuttle and be respectful of the driver and other passengers.

Check out our FAQs if you have more questions about NightRide! You can always contact us at shuttles@uw.edu or at 206-685-3146 between 7:30 a.m. and 4 p.m.

Frequently Asked Questions

When does the NightRide shuttle run?

NightRide service starts at 8 p.m. and ends at 1:39 a.m., Mondays through Fridays excluding University holidays and summer quarter. You can find a schedule for specific stops here. You can also download a smartphone app to track the closest shuttle (Android)(iOS) or view the real-time map online. Unfortunately our application is not yet available for Windows mobile.

Where does the shuttle pick me up?

The NightRide shuttle will pick you up at one of seven designated stops on campus and drop you off at any location within one of two zones (east and west). Click here for a map and for the stop locations. The shuttle is large and may have difficulty making it down some smaller roads in the area, your driver will notify you if he or she is unable to make it to a specific destination and will drop you off as close as possible. After midnight, the shuttle begins its run at the Communications Building and does not stop at the IMA. The shuttle after midnight does not have an east/west zone designation and will drive you to any destination within those two zones.

Will the NightRide shuttle pick me up at my specific location?

No, the NightRide shuttle will only pick up riders from the seven designated campus stops on a scheduled basis. The shuttle is meant as a way for U-PASS members to get home at night. For other transportation options at night, we suggest using King County Metro’s trip planner, driving, walking with a friend or biking. In order to stick with our schedule, we cannot pick-up on-demand at other locations. We will drop you off, within the two zones, at a point of your choice. If you would like a UWPD security guard to walk with you to a shuttle stop, you can contact UWPD Husky NightWalk at 206-685-9255.

Do I need to pay to take the shuttle?

No, there are no fares for riding the NightRide shuttle but you do need to have a U-PASS. The student U-PASS fee funds the NightRide shuttles program. Most students have a U-PASS; for more information on that program click here.

It’s dark and I am uneasy about walking to one of the NightRide stops; can it pick me up at my building instead?

Find a group of two or three friends to walk with to make it safer. If you can’t find anyone else, Husky NightWalk, a security service provided by the UW Police Department, can walk you to the nearest NightRide stop, or to any Metro bus stop along Stevens Way. NightRide will not make pick-ups at special locations – only at the seven designated campus stops.

What if I left something on one of the shuttles?

Please call 206-300-9087 during NightRide service hours if you believe you left something on the shuttle. Items unclaimed after 24 hours will be submitted to the IMA lost & found.

My shuttle didn’t show up

Sometimes due to unforeseen circumstances (traffic, mechanical issues, high volume of riders) we could be late. You can always follow our shuttles using the live tracking map (check the “Show all Routes” option to niew NightRide shuttles) or on our Android or iOS apps.

Can I bring my bike on the shuttle?

Yes. All shuttles are equipped with two-position bike racks.

Are there any rules for riding the NightRide?

There aren’t any set rules per se, aside from the student conduct code as outlined in Washington state law. We just ask that you treat our drivers and other passengers with respect! Some helpful ideas include turning your music down so as not to disturb others, keeping chit-chat to a minimum, or at least talking softly, and not taking up more than one seat on the shuttle.

I utilize crutches/a wheelchair/another mobility device; are Nightride shuttles accessible?

All shuttles, including NightRide, are equipped with lifts for riders with mobility impairments. Dial-A-Ride, another shuttle service, is available from 7:45 a.m. to 7:25 p.m. for assistance during the day. Please call 206-685-1511 between 7:30 a.m. and 4 p.m., Monday-Friday to set up rides if you need help getting to and from classes during those hours. DAR only stops at designated stops on campus, but there are more than 100 stops to facilitate getting students, faculty and staff as close as possible to the building they need.

It’s snowing - are the shuttles still running?

Check out our Twitter feed (@UWShuttles) or the shuttles homepage for updates on NightRide during inclement weather – you can also call 206-685-3146 Monday-Friday, 7:30 a.m. to 4 p.m. or the NightRide dispatch line, 206-300-9087, from 4 p.m. until 9 p.m.

If I take the NightRide to an off-campus stop close to my home, can Husky NightWalk escort me the rest of the way?

No, Husky NightWalk is a walking service. To ensure the best service and highest security for everyone on the main campus, the NightWalk guards can only escort students to specific areas of the main campus. They will escort you from a building on campus to the nearest NightRide or Metro stop.

I only live a half block outside of the NightRide zone – why can’t they drop me off at my door?

NightRide is a service for the UW community, and serves on average 345 passengers a night. In order to get as many people as possible to their destinations safely, and quickly, we have to stay inside the zones. We are happy to take you to any Metro, Community Transit or Sound Transit stop that can get you to your home. If you live outside the zone, consider having a friend meet you at a location and drive you home.

I live in Radford Court. Does NightRide go there?

Radford Court is more than one mile away from the center of campus, and is outside of the NightRide zone. NightRide can drop you off at a Metro stop or other alternative. Some Metro routes that go to stops near Radford Court have stop locations through campus. For information on routes and times, check out King County Metro’s trip planner.

Can I get a ride from the Bothell or Tacoma campuses?

We do not provide service at UW Bothell or UW Tacoma.

Where does the funding for NightRide come from?

Funding for NightRide is provided through the U-PASS fee.

Shuttle Services

Rider Alerts

NightRide Schedule

Flagpole Bus Stop

West Zone North Zone East Zone
8:00 8:04 8:04
8:15 * 8:19 * 8:19 *
8:30 8:34 8:34
8:45 * 8:49 * 8:49 *
9:00 9:04 9:04
9:15 * 9:19 * 9:19 *
9:30 9:34 9:34
9:45 * 9:49 * 9:49 *
10:00 10:04 10:04
10:15 * 10:19 * 10:19 *
10:30 10:34 10:34
10:45 * 10:49 * 10:49 *
11:00 11:04 11:04
11:15 * 11:19 * 11:19 *
11:30 11:34 11:34
11:45 * 11:49 * 11:49 *
12:00 12:04 12:04
12:15 * 12:19 * 12:19 *

(* Wheelchair Accessible)

Communications Bldg

West Zone North Zone East Zone
8:01 8:00 8:00
8:16 * 8:15 * 8:15 *
8:31 8:30 8:30
8:46 * 8:45 * 8:45 *
9:01 9:00 9:00
9:16 * 9:15 * 9:15 *
9:31 9:30 9:30
9:46 * 9:45 * 9:45 *
10:01 10:00 10:00
10:16 * 10:15 * 10:15 *
10:31 10:30 10:30
10:46 * 10:45 * 10:45 *
11:01 11:00 11:00
11:16 * 11:15 * 11:15 *
11:31 11:30 11:30
11:46 * 11:45 * 11:45 *
12:01 12:00 12:00
12:16 * 12:15 * 12:15 *

(* Wheelchair Accessible)

HUB Bus Stop

West Zone North Zone East Zone
8:02 8:01 8:01
8:17 * 8:16 * 8:16 *
8:32 8:31 8:31
8:47 * 8:46 * 8:46 *
9:02 9:01 9:01
9:17 * 9:16 * 9:16 *
9:32 9:31 9:31
9:47 * 9:46 * 9:46 *
10:02 10:01 10:01
10:17 * 10:16 * 10:16 *
10:32 10:31 10:31
10:47 * 10:46 * 10:46 *
11:02 11:01 11:01
11:17 * 11:16 * 11:16 *
11:32 11:31 11:31
11:47 * 11:46 * 11:46 *
12:02 12:01 12:01
12:17 * 12:16 * 12:16 *

(* Wheelchair Accessible)

Garfield Lane Stop

West Zone North Zone East Zone
8:03 8:02 8:02
8:18 * 8:17 * 8:17 *
8:33 8:32 8:32
8:48 * 8:47 * 8:47 *
9:03 9:02 9:02
9:18 * 9:17 * 9:17 *
9:33 9:32 9:32
9:48 * 9:47 * 9:47 *
10:03 10:02 10:02
10:18 * 10:17 * 10:17 *
10:33 10:32 10:32
10:48 * 10:47 * 10:47 *
11:03 11:02 11:02
11:18 * 11:17 * 11:17 *
11:33 11:32 11:32
11:48 * 11:47 * 11:47 *
12:03 12:02 12:02
12:18 * 12:17 * 12:17 *

(* Wheelchair Accessible)

Meany Hall Bus Stop

West Zone North Zone East Zone
8:04 8:03 8:03
8:19 * 8:18 * 8:18 *
8:34 8:33 8:33
8:49 * 8:48 * 8:48 *
9:04 9:03 9:03
9:19 * 9:18 * 9:18 *
9:34 9:33 9:33
9:49 * 9:48 * 9:48 *
10:04 10:03 10:03
10:19 * 10:18 * 10:18 *
10:34 10:33 10:33
10:49 * 10:48 * 10:48 *
11:04 11:03 11:03
11:19 * 11:18 * 11:18 *
11:34 11:33 11:33
11:49 * 11:48 * 11:48 *
12:04 12:03 12:03
12:19 * 12:18 * 12:18 *

(* Wheelchair Accessible)


IMA Loop
8:00 *
8:15 *
8:30 *
8:45 *
9:00 *
9:15 *
9:30 *
9:45 *
10:00 *
10:15 *
10:30 *
10:45 *

(* Wheelchair Accessible)

Contact Us

Contact Information

Office hours: 7:30 a.m. - 4 p.m., Monday - Friday

Box 354270

Phone: 206-685-3146
Fax: 206-543-2409
Email: shuttles@uw.edu

Lost and found

HSE lost and found: 206-685-3146
SLU and NightRide lost and found: 206-300-9087

Commodities tracking: 206-685-3146

Jon Massey
Shuttles Manager

Valerie Weeks
Assistant Manager

Dan Robertson
Assistant Manager

Cynthia Conroy
Program Coordinator


First Header Second Header
Content Cell Content Cell
Content Cell Content Cell
First Header | Second Header ——————- | ——————- Content Cell | Content Cell Content Cell | Content Cell

Health Sciences Express Medical Commodities

Sending/Receiving Commodities

Contact your department at UWMC or HMC for access to commodity lockers. The following procedures apply to all commodities transported by the Health Sciences Express.

Address Requirements

Items carried must be clearly addressed with the following information:

  • Receiver Information
  • Facility (For example: To UWMC)
  • Name
  • Department
  • Building
  • Phone number
  • Sender’s Information
  • Name
  • Phone Number
  • Date item sent

Packaging Requirements

Items must not exceed 30 lbs. in weight, or 21” x 15” x 9” in dimension (exceptions made for crash boxes ONLY). Items must be packaged securely. Materials packed in ice or coolants must be in containers that do not leak. Examples: Files must be boxed; specimens must be securely packaged in containers that do not leak such as a small ice chest with a secure lid. Oversized, overweight, and/or improperly addressed or packaged commodities may not be transported.

Special Packaging Requirements for Diagnostic Specimens:

In order to protect the health and safety of the drivers and passengers and the integrity of the specimen, the following packaging procedures apply to all diagnostic specimens (human and animal) to be transported:

  1. The primary container (e.g., test tube) must contain the diagnostic specimen. The primary container must be sealed, leakproof, and cannot be any larger than 500ml or 500g. Shipping syringes or open test tubes is not permitted.
  2. The primary container must be placed inside a sealed and leakproof secondary container labeled with a biohazard label (e.g., ziplock bag, nonbreakable plastic screw cap test tube, etc.).
  3. If multiple primary containers are used, they should be packed so that they do not come into contact with each other.
  4. Sufficient absorbent material to absorb the liquid contents of the primary container must be placed in the secondary container. If the primary container is glass, the absorbent must be arranged to cushion the primary container.
  5. The outer shipping container must be constructed of fiberboard, cardboard, or styrofoam. It cannot be a bag, envelope, or similar non-rigid container. Re-usable containers such as crash boxes or insulated containers can be used provided they have a secure closing mechanism. The outer packaging cannot exceed 4L or 4Kg. The complete package must be capable of passing a 4-foot drop test. The shipping container should bear a biohazard label and must be clearly and durably marked with the words “diagnostic specimen.”. The shipping container must have the address and phone number of both the shipper and consignee.
  6. If dry ice is used, the shipping container must allow for the release of the carbon dioxide generated and the container must be properly marked and labeled.
  7. If ice is placed between the secondary container and the shipping container, the shipping container must be leakproof, (i.e., use a sealed second plastic bag).
  8. When shipping a specimen in a hazardous fixative, the following guidelines apply:
    • Shipping papers must accompany the package. These shipping papers must be prepared by someone trained in packaging. The package must be marked “this package conforms to 49 CFR 173.4”.
    • Specimen containers must not have more than 1 oz. of a flammable fixative or formaldehyde.
    • Specimen containers must be constructed of glass, 0.2mm plastic, metal, or earthenware. The lid must be held in place with tape.
    • Specimen containers must be surrounded by a cushioning and absorbent material capable of absorbing the entire contents of the package. The absorbent material must not react chemically with the material. Each container must allow for expansion of liquid, (i.e., leave an air gap of 1/2 inch). The container must be capable of passing a 6-foot drop test.

For more information on packaging of specimens, contact EH&S at 206-685-2849, chmwaste@uw.edu or visit www.ehs.washington.edu


User Responsibilities

Items for transport should be placed at the commodity box location where they will be picked up by the driver. Do not leave items in an unattended bus.

Receiving departments are solely responsible for checking the commodity delivery area for packages. The Health Sciences Express Service cannot accept responsibility for items carried.

Special Considerations

Items of special value and/or items requiring special handling (e.g. payroll), items being sent to non-commodity areas and items with time constraints must be carried by a messenger.

The Health Sciences Express Commodity Service is not a mail delivery service. Use Campus Mailing Services to send mail.

Commodity Delivery Locations

Contact your department at UWMC or HMC for access to commodity lockers

First floor of the UWMC Muilenburg Tower, just inside the double doors on the east side of the lobby/shuttle waiting area.

Research and Training Building, just inside and to the right of the entrance.

Syndicate content