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Personalizing online courses

One UW Tacoma professor says online class makes her a better teacher

Photo of Christine Stevens, Associate Professor
“I’m a much better teacher online because I can talk to every single student. I can target my individual conversations with them to meet their individual learning needs and goals.”

—Christine Stevens
Associate Professor, Nursing & Healthcare Leadership, UW Tacoma

 

“Teaching online allows me to talk to each student personally every week,” says Christine Stevens, Associate Professor, Nursing & Healthcare Leadership at UW Tacoma. “I don’t get that in a big in-person class of 45 students. Some students are too shy to talk to me in person.”

Stevens teaches multiple online and hybrid classes that involve graded, online discussions. Students are required to respond to questions prepared by Stevens in a forum open to the full class. Stevens also emails each student individually. “I comment on what they’ve said in the forum,” says Stevens. “I point out that they’ve made a good connection to the research, or made a good point. If for any reason they’re having difficulty or need a push on their thinking, I don’t go into the discussion and point that out, I do it privately.”

In personal emails, Stevens may also address cultural and other issues. In her class Representations of Adolescents in Film (T HLTH 330) international students or students who have just immigrated to the U.S. may have difficulty interpreting specific cultural nuances of language of the films under discussion, which include Remember the Titans and Rebel Without a Cause. “They can get help with their questions without having to bring them up before the whole class,” says Stevens.

This kind of communication and review does “take a lot of time,” says Stevens. So does setting up online modules. She credits the staff at UW Tacoma, including Colleen Carmean, Assistant Chancellor for Instructional Technologies, and Darcy Janzen, E-Learning Support Manager, Academic Technologies, with providing the help she’s needed to be successful in her online and hybrid classes, which include Genetics, Genomics, and Nursing Practice (T NURS 345) and Promoting Health Through Social Marketing (T HLTH 320). “They understand technology and they love it, and they understand pedagogy and teaching outcomes,” says Stevens.

Stevens’ four tips for teaching online and hybrid courses

1. Meet in person at least once, if possible

“In the online classes where I have students meet in person for the first class, students tend to feel more connected than in the classes that are completely online. There’s something about the visualness of seeing each other when we meet together that they can take with them,” says Stevens. “I ask my online students every quarter if they think I should continue to hold the first class face-to-face. The majority — 85–98 percent — say yes.”

2. Start with a “free” ungraded discussion

The first assignment, where students introduce themselves, is ungraded. During the quarter, Stevens increases the grading requirements as students get used to the discussion format. “I have a clear grading rubric for points in online discussion,” says Stevens. “Students have to show evidence that they’ve considered the readings and that they’re thinking critically about them with the other students.”

3. Set clear limits for online communication

“The students live online, so they feel very comfortable contacting you and talking to you, and that’s really thrilling. But I tell other faculty you have to make a rule about when you respond,” says Stevens. “I had one student who wrote me at 2 a.m. and then at 7:30 a.m. was calling my boss saying I was unresponsive. Well, at 2 a.m., I am unresponsive.” Stevens advises setting clear expectations. “Some faculty say, ‘If you send me a question on Canvas, it’s going to be 24 hours before I respond.’ Others say ‘Weekends are mine.’ The students don’t care what the rules are. They just need to know about them ahead of time. Otherwise, they assume you’re online all the time.”

4. Give students the chance to lead

“I think the ability to respond respectfully to people online or to lead an online discussion will be very important in my students’ work as nurse educators or health leaders,” says Stevens. So she has students in her master’s class Curriculum Development in Nursing and Health Education (T NURS 511) take turns leading the online class discussion. “It’s been very, very successful,” says Stevens. “Students take their online leadership very seriously. The questions they come up with are deep and detailed, because they’ve really spent time in the reading, which inspires a great conversation.”

Learn more

This article was originally published on November 2014 as part of a UW Provost report on trends and issues in public higher education.

Reflecting through short, easy-to-evaluate writing assignments

Mary Pat Wenderoth: Promoting student reflection to deepen learning and self-awareness

“We want students to be active, mentally. We want them to be using the information and applying it all the time.”

Mary Pat Wenderoth
Principal Lecturer, Biology, UW Seattle

When students reflect on their academic learning and its relationship to their personal and professional goals, they gain a deeper understanding of the course material, as well as a better sense of who they are and where they’re going.1,2,3 They also gain a valuable skill. Employers want to hire people who are self-aware, who know what they know and what they don’t; and graduate admissions committees notice candidates who can share a clear narrative linking their experiences to their future ambitions. Reflection exercises can also benefit faculty. For example, they can use student feedback to fine-tune their teaching. Reflection techniques such as those used by Mary Pat Wenderoth can be integrated into courses in any discipline, providing major benefits for students without major investments of faculty time.

Students in Mary Pat Wenderoth’s large introductory biology classes write paragraphs each week to help them integrate and remember the concepts they’ve studied. “To maximize their learning, students need factual knowledge, which we give plenty of, but they also need conceptual frameworks to put the knowledge into,” says Wenderoth. Reflection can help students build those conceptual frameworks, but “most undergraduates don’t do a lot of reflection. They’re glad to get their work done on time, take their test, and get on to the next class or assignment.”

Wenderoth builds reflection into her class by having students write paragraphs on the week’s material. “This gives students an opportunity to write and reflect and it gives me an opportunity to see what they’re actually thinking,” she says. She has also structured reflection so it is useful to the students without requiring a large time commitment on anyone’s part. Here are her basic principles:

Make reflection part of the class routine: Students write paragraphs every week. Wenderoth poses questions on Monday; student paragraphs are due Friday.

Ask questions that let students discuss what’s important to them while achieving learning goals: Wenderoth asks open-ended questions that help students link facts to a conceptual framework. Examples include: “How does the material you’re learning in class relate to your everyday life?” and, “What topic this week was the hardest for you, something that you’ve thought about and still can’t quite figure out?”

Motivate students through class credit, but keep evaluation simple: Writing assignments are part of the final grade (about ten percent). Increasing length doesn’t improve a student’s grade; in fact, Wenderoth requires that submissions be limited to one paragraph. Grades are credit/no credit, based on “good faith effort” to complete the assignment. The class management software Wenderoth uses groups the paragraphs so she can “skim and scroll” through them efficiently and quickly.

Give regular feedback: Every Monday, Wenderoth gives feedback to the class as a whole—a few minutes at the beginning of class. She may report that a number of students were having difficulty with a particular concept, and then review it. “I have to show them that I’ve actually sat and read their paragraphs,” she says. “Once or twice I didn’t do that and I saw the quality of their paragraphs go down.”

Collect student feedback on the exercise: Wenderoth’s students report that writing reflection paragraphs helps their learning. One wrote, “Some weeks, no matter how much I thought I was paying attention in class, it would be Thursday night, time to start the paragraph, and I’d be thinking ‘Huh? What did I learn this week? Oh yeah….’ which got me to examine what was going on in class and my learning process before the weekend completely wiped everything away.”

 

 

Resources: Wenderoth learned about low-stakes writing from John Webster, Associate Professor of English at UW Seattle, and the UW Writes resources site, sponsored by the College of Arts and Sciences Writing Program, which he directs. Her teaching methods are featured in Make it Stick: The Science of Successful Learning by Peter C. Brown, Henry L. Roediger III, and Mark A. McDaniel (Cambridge, MA: Harvard University Press, 2014); a free summary is available. Wenderoth has also co-authored a book that shows the value of student reflection on exam performance: Clarissa Dirks, Mary Pat Wenderoth, and Michelle Withers, Assessment in the College Science Classroom (New York: W. H. Freeman & Company, 2014). More details on Wenderoth’s procedures are available in the video “Learning Paragraphs.”

1 Beyer, Catherine Hoffman, Gerald Gillmore, and Andrew Fisher. Inside the Undergraduate Experience: The University of Washington’s Study of Undergraduate Learning. Bolton, MA: Anker Publishing Company, Inc., 2007.
2Atman, Cynthia J., Sheri D. Sheppard, Jennifer Turns, Robin S. Adams, Lorraine N. Fleming, Reed Stevens, Ruth A. Streveler, Karl A. Smith, Ronald L. Miller, Larry J. Leifer, Ken Yasuhara, and Dennis Lund. Enabling Engineering Student Success: The Final Report for the Center for the Advancement of Engineering Education. San Rafael, CA: Morgan & Claypool Publishers, 2010. http://www.engr.washington.edu/caee/CAEE%20final%20report%2020101102.pdf.
3Thompson, Leanne J., Gordon Clark, Marion Walker, and J. Duncan Whyatt. “‘It’s Just Like an Extra String to Your Bow’: Exploring Higher Education Students’ Perceptions and Experiences of Extracurricular Activity and Employability.” Active Learning in Higher Education 14, no. 2 (July 2013): 135–147. doi:10.1177/1469787413481129.

Learn More

Read the full Provost report on how to prepare students for life after graduation.

To tweet or not to tweet

Using Twitter to engage students

Group of young people sitting at a cafe, with mobiles and tabletDr. Alissa Ackerman, Assistant Professor of Social Work at UW Tacoma—a 2012 UW Tacoma Tech Fellow—has used Twitter in and out of the classroom to engage students in a broad conversation about criminal justice issues.

How she did it

Twitter: “Setting up Twitter was the easy part for all. Operating Twitter was a little more difficult for students. I created a ‘how to’ document for them to follow, which seemed to shorten the learning curve. Within a week or two, most students were using Twitter effectively.”

Student reactions: “Student reactions have been mixed. Some students love the instant interaction.”

Benefits for students: “I believe that Twitter enhances student learning. This is especially true when I have invited ‘guest lecturers’ to class via Twitter. I have done this with authors of books, journalists and other scholars. This allows students to benefit from the reactions of others in the field in real time. Another added benefit occurs when the students ‘tag’ authors of articles and the author responds directly to them.”

Brevity requires focus: “I believe that having to condense one’s thoughts into 140 or so characters provides focus. Some students welcomed this challenge, while others would much prefer the traditional essay.”

Leveraging social media expertise: “Students already know how to use social media, but learning how to do so in a professional and articulate way can only benefit them in the long run.”

Advice to other faculty interested in using Twitter: “Be patient and have a lot of structure regarding what you want from students.”

Learn more

This article was originally published on March 2013 as part of a UW Provost report on trends and issues in public higher education. Read Dr. Ackerman’s How-to document about Twitter guide created for her students.

Keep students on track with “electronic nudges”


Midsection of students and their smartphonesTracey Haynie
, Lecturer in Interdisciplinary Arts and Sciences at UW Tacoma, is putting students’ mobile devices to work for a good cause.

To help her online pre-calculus and introductory statistics classes stay on track and motivated, she piloted a tool called Persistence Plus, which gives students electronic ‘nudges’ via their mobile device — about due dates, upcoming quizzes and exams, and motivational text messages.

What she has learned

Access: “With a growing number of military personnel and older students returning to earn a degree, we felt it was critical to offer them a variety of options to fit their schedules and lifestyles.”

Advice: “Just try it! It doesn’t have to be permanent, and if you try it and decide your students don’t benefit from it, then you can scratch it.”

Reaction from her students: “I have only heard positive feedback from students. Many students said they found the reminders about due dates to be extremely helpful, and the other thing they specifically mentioned loving were the motivational texts. It gave them a little boost to study harder, or go find a study group to meet with.”

Learn more

This article was originally published on March 2013 as part of a UW Provost report on trends and issues in public higher education. Read the Educause Review online article about the pilot, Analytics, Nudges, and Learner Persistence.