Personal Services - No Student Record Found

The Student Personal Services are available to current and former UW students (enrolled since 1983). Please contact help@uw.edu and copy-and-paste the following information into the body of the message:

  • UW NetID: [enter your UW NetID here]
  • Time of error: [enter time and date when the error occurred]
  • Personal Service attempted: [enter the Personal Service you attempted to use]
  • Computer and OS:
  • Web browser and version:
  • Connection type: [enter your connection type: campus network, outside internet service provider, corporate network, etc.]
  • Other details: [enter any other details about the issue you experienced]

Note: The values show above in purple indicates a value supplied by your computer and should be correct. You can change the values in your e-mail if necessary.