As of January 16th, the Counseling Center and Hall Health Mental Health units have merged. As we make our way through this transition and try to address high demand, we may be unable to schedule a first-time appointment for you at this time. You are welcome to try the online scheduling option (listed below) or you can call us to be placed on our cancellation list. If you have an urgent concern, please feel free to contact My SSP at any time 24/7, free of charge, at 866-743.7732.
Statement from Our Staff
There is no question we are witnessing unprecedented events that are shaking the foundation of American democracy. The fact that these events are taking place against the backdrop of other difficult events from the past year – the pandemic, economic challenges, and ongoing racial discrimination – is sure to impact all of us. We are aware that this disproportionately impacts marginalized students and students of color. We hope you are staying safe and remembering to take care of yourselves, your loved ones, and each other.
Remember that the real-time and confidential Student Support Program (My SSP) services are accessible 24/7/365 via the My SSP app, calling 866.743.7732 (if calling from outside US or Canada, dial 001.416.380.6578) or visiting their website. The My SSP app features additional information and tips on coping with stressful situations.
For students physically in the state of Washington, your first appointment via secure Zoom will be an opportunity to discuss your current concerns and work with you to develop a collaborative plan for next steps. These steps may include effective coping strategies, a follow-up appointment, or referral to other resources. You will receive an email the day before your appointment with a link to the Zoom meeting and instructions on how to complete forms required for your appointment. We ask that you complete these forms no later than one hour before your appointment. (If you haven’t completed your forms by then, one of our staff members will contact you at the number you provided upon scheduling. If the forms are not complete by 30 minutes before the scheduled appointment, we will need to reschedule it.) To get the most out of your appointment, please use a private location. You may be able to schedule your first appointment online (may require you to open a private browser window) or call us at 206.543.1240.
For students who are physically out of state and/or for any student who is in crisis, UW has partnered with My SSP to give students access to real-time, confidential mental health and crisis intervention support, 24/7 and in multiple languages. There are several ways to connect:
- Phone: Call 1.866.743.7732
- (If calling from outside the US or Canada, dial 001.416.380.6578).
- Online chat: Chat with a My SSP counselor on the My SSP website or on the My SSP app (Apple App Store | Google Play)
We highly recommend that you download the My SSP app (Apple App Store | Google Play) to have the full range of services at your fingertips any time.
For more information about our crisis services, please refer to our Crisis Services page.
If you would like a copy of the consent documents you signed for your first appointment, here is our Informed Consent and our Informed Consent for Telemental Health.
How to Get Help
The Counseling Center offers multiple options for students seeking help coping with stress and mental health concerns. Students who are currently enrolled in degree-seeking programs at the Seattle campus are eligible for our counseling services.

Mental Health Resources
Wants tips to manage stress right now? Our mental health resources page contains relaxation podcasts, suggested mental health apps, and topical information (e.g., academic success, culture shock, grief), and more.

Individual Counseling
The Counseling Center offers individual short-term counseling to degree-seeking students enrolled at the Seattle campus. Students receiving short-term counseling will meet for an average of four to six sessions, scheduled bi-weekly or monthly. Learn more about the counseling process or read some frequently asked questions about counseling.

Referrals
The Counseling Center offers referrals for students interested in long-term or specialized counseling.

Crisis Services
The Counseling Center has partnered with My SSP to give students access to real-time, confidential mental health and crisis intervention support, 24/7 and in multiple languages. There are several ways to connect:
-
- Phone: Call 1.866.743.7732
- (If calling from outside the US or Canada, dial 001.416.380.6578).
- Online chat: Chat with a My SSP counselor on the My SSP website or on the My SSP app (Apple App Store | Google Play)
- Phone: Call 1.866.743.7732