Time Schedule:
Alexandra K Liggins
PB AF 598
Seattle Campus
Teaches practical administrative, leadership, and analytic skills commonly required of managers and analysts in the public and non-profit sectors. The workshops emphasize hands-on problem resolution, simulations, and actual practice.
Class description
Today’s organizations require employees to work collaboratively on teams in order to accomplish tasks. Yet, there are many challenging factors to effective collaboration. There are a variety of differences among team members such as personalities, communication styles, work habits, and cultural diversity which can result in conflict, misunderstandings, and overall ineffective behaviors which can hinder outcomes.
In this highly interactive one-credit course you will:
1. Complete a Myers-Briggs Type indicator* (MBTI) assessment to help determine your natural workstyle preferences. You will understand your preferred way to respond to team challenges. In addition, you will understand how your preferences allows you to make a distinctive contribution to the team. 2. Increase skills for collaboration by learning and practicing several effective communication and conflict resolution skills that can be applied to all team challenges including cross-cultural situations. You will have the opportunity to practice many skills using relevant team scenarios provided by the class. 3. Increase your understanding of team members MBTI types and how different perspectives and methods can lead to useful and effective problem solving.
* MBTI is a well documented and researched indicator which helps people understand their natural preferences for how they focus their energy, gather information, make decisions, and live in a certain way. The MBTI provides a constructive measure of personality by looking at eight personality preferences that all people on a team use at different times. There will be a modest cost for students for the assessment book.
Student learning goals
General method of instruction
Recommended preparation
Class assignments and grading
