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Instructor Class Description

Time Schedule:

Mark R Zachry
HCDE 417
Seattle Campus

Usability Research Techniques

Introduces usability research methods used in the product-development process; contextual inquiry, surveys and interviews, focus groups, user profiling, usability testing, cognitive walkthroughs, heuristics, and others. Prerequisite: minimum grade of 2.0 in HCDE 313; may not be repeated. Offered: Sp.

Class description

This course is focuses on usability research techniques, particularly usability testing as it fits into an overall user-centered design strategy. The course takes a process approach; you will learn how to define your audiences and issues, create investigative procedures that answer your questions, administer the procedures, analyze the results, and report your findings effectively.

Student learning goals

Understand user requirements studies and usability testing and what they can contribute to a design effort

Design and conduct a user requirements study to inform the design of a subsequent usability test

Design a usability test that addresses relevant design concerns

Administer the test, analyze the results, and report the findings effectively

General method of instruction

presentations and discussions; workshops

Recommended preparation

Class assignments and grading

Design and conduct of user studies; preparation of a user study kit; data analysis; reporting; reading

All major assignments are graded on the quality of the work submitted. Some assignment grades are based on the work of the group within which an individual works.


The information above is intended to be helpful in choosing courses. Because the instructor may further develop his/her plans for this course, its characteristics are subject to change without notice. In most cases, the official course syllabus will be distributed on the first day of class.
Last Update by Mark R Zachry
Date: 06/13/2012