UW Information Technology

Customer Service

April 24, 2020

Delivering innovative network solutions to the frontlines of COVID-19

Teams from UW-IT and UW Medicine come together in an intensive cross-unit collaboration to develop wired, wireless and telecommunications network connections in locations never before attempted — and in record time to fight COVID-19.

February 28, 2020

Latest financial aid enhancements better reflect students’ dynamic living situations

In the first step towards a substantial improvement to provide students with the right financial aid as their living and school situations change, the Office of Student Financial Aid (OSFA) has moved from annual to quarterly student cost calculations.

January 9, 2020

Now it’s easier than ever to provide feedback to UW-IT

Computer image of new caller satisfaction survey

Starting January 10, 2020, you’ll receive a simplified, more user-friendly customer satisfaction survey from UW Information Technology (UW-IT) after your IT request has been resolved.