UW-IT collaborates with partners across the University to enhance security, and support productivity and innovation.

Major price drop for popular software
Prices for popular software decreased significantly for UW students, faculty and staff in fiscal year 2020 — with three products available for free to students. By simplifying its business processes, UW-IT managed to reduce the cost of 70 percent of the software products in its catalog.

UW TechConnect Conference builds community
More than 400 people participated in the 2019 UW TechConnect Conference, making it one of the highest attended in its six-year history. The conference engaged participants from across the UW in a range of topics and sessions to explore, learn and connect.

UW-IT Service Catalog better than ever
Find the IT services you need with UW-IT’s new, improved Service Catalog, now offering customer-focused content and simple, uniform ordering.

New IoT-focused risk mitigation strategy
While internet of things (IoT) systems can offer substantial benefits — with connected devices helping improve energy efficiency, safety and more — they can also present a significant risk. That’s why the UW is developing a comprehensive risk mitigation strategy for IoT systems, with a new partnership between UW-IT and UW Facilities.

Boosting Wi-Fi coverage, capacity
UW-IT completed major upgrades to wireless connections at the UW Tower and the Suzzallo and Allen Libraries, dramatically increasing the number of Wi-Fi access points, improving coverage and capacity. Outdoor Wi-Fi was installed at the Gallagher Law Library and Padelford Hall. Upgrades also were made to 30 other UW buildings, replacing aging infrastructure and data access points.
Fighting rising tide of phone, email spam
A robust response against spammers who target UW desk phones and email services included the development of a new phone-call-blocking application and an additional layer of email scanning by UW-IT. Scanning email is able to block 1.2 million spam emails out of 3 million sent per day, and the desk phone app has blocked up to 30,000 calls a day.
