Academic Services

Academic Services researches, assesses, develops, and delivers technologies, learning spaces, classroom support, and services that enhance teaching, research, and learning at the UW, and that support vibrant intellectual communities. Building upon deep engagement with UW faculty, students, and researchers, this division engages with other units at the UW and beyond to collaborate on projects, share and integrate resources and services, minimize redundancies, and improve effectiveness. Academic Services also advises and collaborates with UW faculty and departments on ways to use technology to improve learning outcomes and to advance the teaching and learning missions of the University.

In addition, Academic Services partners with central business offices and academic units to provide the core systems that enable student services and run the administrative functions necessary to deliver on our academic mission.

Academic Services aspires to ensure that teaching, learning, and collaborative technologies are fully accessible and usable by individuals with diverse abilities and who use a wide variety of access technologies.

This division is responsible for:

  • Academic & Collaborative Applications. Advances teaching, learning, and research by investigating computing trends, identifying user needs, and innovating technology solutions. Implements and integrates the University's online tools, open source and vendor solutions, and cloud services. Applications include online course delivery tools, research technologies, email, and calendaring solutions, Web publishing, collaboration tools, digital media management applications, and the University portal.
  • Accessible Technology. Helps the University ensure that technology-based teaching, learning, and research tools and resources are accessible to and usable by all students, staff, faculty, and clinicians, including those with a wide range of abilities and disabilities. This unit collaborates with other University units to ensure the availability of assistive technology, and consult on the development of accessible Web sites, other software, and learning spaces. Accessible Technology also conducts regional, national, and international projects to promote the use of accessible technology and practices in teaching, learning, and research.
  • Classroom Technology & Events (formerly Classroom Support Services). Provides comprehensive media and technical support and services to UW Seattle students, faculty, and staff. A national leader in the design and integration of technologies in state-of-the-art learning environments, Classroom Technology & Events offers a full range of multimedia and learning space design expertise to the UW community while also working with students, faculty, and staff to enhance classrooms through new technologies for improved presentations and student learning outcomes. This unit also supports instruction in more than 300 general-use classrooms, and its student equipment loan program gives UW Seattle students access to modern multimedia and computing equipment. Its Events Services offers facilities that accommodate a wide range of events, hosting hundreds each year.
  • Learning Technologies. Inspires and supports innovative uses of technologies to support teaching, learning, and research by providing reliable student technology spaces, expert consultation, and quality customer service. In addition, this unit provides technology workshops and videoconference facilities, and cutting-edge pilot technologies. Learning Technologies also collaborates with UW partners on initiatives and outreach that support and enhance teaching and learning.
  • Student Program. Oversees the modernization of the student experience and maintains the current Student Information Systems (SIS) portfolio, including registration, admissions, student records, financial aid, and other functionality central to an enhanced student experience.


Phil Reid
Associate Vice Provost
Email | 206-543-6147
UW Mailbox: 354844

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