UW Information Technology

In response to COVID-19, an entire community mobilizes online

When the UW transitioned to remote work and instruction to prevent the spread of the coronavirus, it set in motion a massive operation to support tens of thousands of students, faculty and staff through the transition. Multiple departments and units partnered with UW-IT and others to shift to remote work and school. These are some of our stories.


Team working by group video call. Pc screen view six people.

Shifting thousands to remote classes at breakneck speed

The UW had a scant few days to prepare to go fully online — a massive undertaking that took intense collaboration.
Learn how UW-IT and its partners got it done

Medical person in scrubs and mask talking to another person wearing a mask.

Delivering innovative network solutions to the frontlines of COVID-19

COVID-19 demanded rapid actions, including an intensive cross-unit collaboration with UW Medicine to develop network connections in MASH-like facilities to treat patients.
Read about this innovative work

Alan Wood Professor Emeritus, UW Bothell

History’s place in an online world

Online class engages UW Bothell students with history, and important lessons for all.
Learn how Alan Wood engaged his class

No one left behind: COVID-19 pandemic underscores need for accessibility

Grady Thompson sitting at desk looking at monitor and laptop.
The ability of students with disabilities to access course materials, class lectures and other critical instructional resources online during this pandemic has served as an illuminating lesson.
Learn how one student excelled


Portrait of modern mixed race man speaking by phone while working from home in cozy interior.

And the work must go on

Unprecedented times call for unprecedented action — and it’s taken creativity to meet the University’s IT needs during the pandemic.
Read how we are connecting

Team working by group video call sharing ideas on a pc screen showing all six multi ethnic young people.

Digital transformation pays off big during pandemic

No slow down for UW’s Office of Admissions’ application process — thanks to new system that made it paperless.
Read how new systems are paying off

Young woman in a home office sits at a desk, looks at a laptop and speaks while smiling on the phone.

Help a phone call away

As support calls spiked, the UW’s investment in modern infrastructure meant UW call centers were ready to respond.
Read how they were converted