Undergraduate Academic Affairs

November 7, 2023

Now hiring program manager for First Year Engagement

UAA Human Resources

Title: Program manager for First Year Engagement
Department/Program: FYP
Location: Seattle campus
Full time/Part time: Full time
Salary/Hourly: Salary, professional staff
Service period: 12 month
Posting date: 11/1/2023
Application priority date: November 22, 2023
UWHires Req. number: 228124
Salary range: $5834-5974/ month

Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching.

Within UAA, First Year Programs (FYP) is responsible for the annual entry and transition of all new University of Washington students (approximately 9,100 first year and transfer students) and family members (about 5,000). First Year Programs fosters a successful undergraduate student experience through strategic programming that focuses on positive academic transitions and the development of learning communities. FYP adheres to the guiding philosophies of collaboration, intentionality, diversity and inclusion. Specific FYP programs include: Advising and Orientation programs, Parent Orientation, Dawg Daze Welcome Week, the First-year Interest Group (FIG) program, University seminars, and the Commuter and Transfer Commons.

The program manager for First-Year Engagement oversees and manages first-year student engagement and the First Year Interest Groups program components. This position oversees Daze programming coordination and departmental communication efforts. They will also coordinate the First-year Interest Group (FIG) course management process. The success of this position is highly dependent on strong organizational and project management skills, establishing and maintaining successful relationships with colleagues and units within Undergraduate Academic Affairs (UAA) Advising, Academic Support Programs, the Office of Minority Affairs & Diversity (OMA&D), Student Life, college and departmental units (including administrative and academic advising offices), faculty, senior campus administrators, and external partners, sponsors and suppliers.

Candidates for the program manager position must exhibit an appreciation of, sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty, and staff of many social, economic, cultural, gender, ideological, racial and ethnic backgrounds

Reporting to the FYP director, the program manager has the following duties:

Duties and responsibilities

Dawg Daze advising and program management (40%)

  • Assume primary responsibility for the design, budgeting and implementation of campus-wide Dawg Daze programming, kicking-off the autumn and winter quarters.
  • Collaborate with over 75 campus offices and departments to present transitional programming for first-year and continuing students.
  • Intentionally design and implement program assessments and prepare program summaries to identify and improve inefficiencies and align programs to departmental student success goals.
  • Manage an annual budget of $150,000.00.
  • Book event space, arrange food and beverage, order supplies, audio/visual equipment and event materials to support programs.
  • Advise student leaders and registered student organizations on collaboration approaches.
  • Oversee the planning and implementation of 7-10 key events serving over 1,000 students at each event.

Administrative and course planning aspects of the First-year Interest Group (FIG) Program (40%)

  • Establish and maintain relationships with 45 campus departments that provide academic courses for the FIG program.
  • Manage all aspects of the FIG course management process, including the assembly of over 450 courses into FIG clusters, managing the course database and course registration process, and assigning peer instructors to FIGs.
  • Co-facilitate the Extra Seats system, website and registration.
  • Analyze FIG enrollment data and provide an annual report on enrollment and clustering.
  • Promote the FIG program to campus partners and faculty members through information sessions, workshops and individual meetings.
  • Facilitate one section of General Studies 470 in the autumn quarter to support 30+ First-year Interest Group (FIG) Leaders.
  • Advise first year students in the course selection process.

First-year student engagement (10%)

  • Support year-round engagement programming for first-year students through the First Year Networks program.
  • Lead focus groups and analyze assessment data to shape first-year student engagement programming and communications.
  • Represent all programs in FYP by serving on campus-wide committees and working groups.
  • Establish and maintain professional relationships and intentional partnerships with key stakeholders, departments, and units across campus and in the community.
  • Assist with the planning, implementation and evaluation of all transitional efforts within FYP.
  • Partner with other FYP staff in developing and implementing all learning outcomes, presentations and reports for various stakeholders.

Provide direct supervision for the following student positions (10%)

  • Dawg Daze leaders (150 volunteers)
  • Student coordinator for FY Engagement (2 student employees)

This position is 100% in-person.

Core competencies:

  • Written communications
  • Budgeting
  • Building relationships
  • Negotiation for obtaining program resources

All FYP Staff demonstrate and integrate the following Undergraduate Academic Affairs competencies:

  • Accountability and integrity
  • Race, equity and difference
  • Constituent focus
  • Collaboration and teamwork

Requirements and qualifications

  • Baccalaureate degree from an accredited institution.
  • Two to three years of experience in higher education working with diverse populations.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Additional requirements:

  • Excellent communication and interpersonal skills.
  • Strong project management skills and supervision.
  • Strong organizational skills, creativity, attention to detail, and ability to work under pressure and deadlines.
  • Excellent written, verbal and interpersonal skills.
  • Demonstrated initiative and the ability to work independently and be flexible while being part of a team.
  • Familiarity with Microsoft Office Products (Word, Excel, Access, and PowerPoint).
  • Ability to work independently and stay on task.

Desired:

  • Have a knowledge of/experience with college transitional programming and student retention strategies.
  • Have a knowledge of/experience with the administration of credit-bearing academic planning and administration.
  • Demonstrate experience simultaneously managing multiple projects at various stages of implementation.
  • A clearly articulated philosophy for academic/personal development for students transitioning to college or from one college to another.
  • The capacity and persistence necessary to be productive within a large, decentralized, and dynamic university environment.
  • The ability to work occasional extended hours or weekends depending on the needs of FYP programs and services.
  • A Master’s degree.

Application assessment questions:

  1. Why are you interested in this role?
  2. Tell us about a situation where you’ve had to create and implement a process. a. Describe the process. b. What tools did you use to be successful? c. What did you learn from this experience?
  3. Please review the job description (fyp.washington.edu/jobs) and list two areas that reflect your strengths and two areas you would need growth and further development.
  4. Dawg Daze is a large program where several campus partners host events. (https://dawgdaze.fyp.uw.edu/all-events). Tell us about a time you managed an event and three steps you took to ensure the event was successful.
  5. Describe how you have approached integrating social justice, inclusion, and equity in your professional career.

How to apply

Please visit the FYP website to learn more about their programs. Interested applicants should apply to requisition #228124 on the UW employment site.