Undergraduate Academic Affairs

December 9, 2022

Undergraduate Academic Advising is now hiring for an assistant director

UAA Human Resources

Title: assistant director, Undergraduate Advising
Department/Program: Undergraduate Advising
Location: Seattle campus
Full time/Part time: Full time
Salary/Hourly: Salary, professional staff
Service period: 12 month
Posting date: 12/09/2022
Application priority date: 12/23/2022
UWHires Req. number: 215939
Salary range: $6300-6700 / month

Undergraduate Academic Affairs has an outstanding opportunity for an assistant director of UAA Advising Services.

The assistant director oversees the operational aspects of UAA Advising services; creating systems that support student engagement, overseeing student staff and leading communication efforts. As a key member of the UAA Advising (UAAA) leadership team, the assistant director shares responsibility for effectively managing academic advising for current and prospective UW students.

The assistant director has lead responsibilities for the daily operations that support student services and engagement within the Undergraduate Advising unit. The assistant director has primary supervisory responsibility for a team of full-time professional staff including an operations manager and academic advisers who provide guidance to pre-major students, for student peer advisers and front desk staff. In addition, the assistant director oversees a variety of related activities including but not limited to advising staff training and development, ongoing review and implementation of best practices, management of general advising caseloads, data reporting and assessment, assisting with check-in/caseload system and coordination with other advising entities on campus that hire peer advisers. The assistant director also serves as a liaison with partner units within the shared and co-managed space of the Center for Undergraduate Advising, Diversity and Student Success, including the Office of Minority Affairs and Academic Support Programs.

This position advances the University’s educational objective by ensuring efficient and timely access to advising services, improving outreach to those students most at-risk of not completing academic requirements, providing relevant data to decision makers regarding student outreach and concerns, and improving access to information regarding advising policy across the UW.

Duties and responsibilities

Advising operations – 25%

  • Collaborate with the advising leadership team to research, propose, design and implement new processes and systems that engage students efficiently and achieve organizational goals.
  • Lead effective implementation of systems that support student appointments, both virtual and in-person.
  • Deploy technologies and processes that facilitate accurate advising caseload reporting.
  • Track and forecast expenditures related to student staffing and technology needs, providing regular reports to the executive director.
  • Represent advising in campus-wide meetings regarding student data use and privacy.

Strategic communications and outreach – 15%

  • Lead UAA Advising student outreach and communication efforts. Liaise with UAA communication partners to outreach to students across various modalities (email, text, social media, etc.)
  • Run student data reports and provide analyses to inform communication, outreach and strategic interventions with students.
  • Propose, develop and implement new communication and outreach initiatives supporting student participation in advising and student support.
  • Oversee web updates including but not limited to: reorganization and optimization of the Adviser Information File, major updates and strategy across various websites (UAA Advising, Data Science, transfer.uw.edu, Leadership Minor, etc.)

Leading advising staff – 25%

  • Recruit, hire, train and supervise approximately three professional staff, including two lead academic advisers and an operations manager, consulting with the director as needed.
  • Oversee the supervision of 8-10 student peer advisers, and oversee the co-supervision of approximately 14 student employees who staff the Center for Undergraduate Advising, Diversity and Student Success front desk.
  • Coach and consult with staff to identify and clear work barriers, achieve individual and unit goals, and attain desired outcomes for students, prioritizing quality, responsiveness and scale of services.
  • In partnership with the executive director, supervise daily operation of UAA general advising services, including managing assigned advising caseloads and assignments, facilitating team meetings and day-to-day operations of the office.
  • Convene tri-campus-wide working group on peer advising best practices.

Direct advising – 25%

  • Provide direct and indirect advising support to a diverse cohort of general pre-major students, through a variety of advising modalities.
  • Provide advising to prospective transfer students through Transfer Thursday programming.

Professional training and development 5%

  • Attend on-campus and off-campus workshops, webinars and seminars, e.g. NACADA, NCORE, NASPA, MyPlan training, and advising special populations (veterans, first-generation, etc.)

Other responsibilities – 5%

  • Represent UAA and UAA Advising on committees and in meetings concerning shared administration, planning and events.
  • Other duties as assigned.

All UAA advising staff will demonstrate and integrate the following Undergraduate Academic Affairs competencies:

  • Accountability and integrity
  • Race, equity, and difference
  • Constituent focus
  • Collaboration and teamwork

Minimum requirements:

  • A baccalaureate degree in a related field.
  • A minimum of four years of experience working directly with college or university students in academic advising, enrollment management or curricular programming.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Additional requirements:

  • The capacity and persistence necessary in order to be productive within a decentralized and dynamic institutional environment.
  • Superior administrative and organizational skills and demonstrated ability to manage a high volume of varied tasks simultaneously.
  • Supervision of professional and student employees.
  • Demonstrated ability to make decisions with awareness of both unit and program implications.


  • Master’s degree from an accredited institution in education or a field of study that relates to the responsibilities of the position.
  • A supervisory philosophy that is inclusive, supportive and collaborative; one that prioritizes the full involvement of supervisees, as well as timely performance evaluation and opportunities for professional growth.
  • An established, student-centered educational philosophy that reflects a thorough understanding of student development theory, adult learning styles as well as a commitment to being up-to-date on the most current research on advising and transfer student success.
  • The capability to assess programs, interpret gathered data, formulate plans to address identified concerns, implement responses to improve administrative efficiency and enhance the participants’ experiences.
  • Experience with tools to help sort and interpret data.
  • A willingness to support and engage in the planning, implementation and assessment of best practices of academic advising.


Governor Inslee’s Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination.

How to apply

Please visit the Undergraduate Academic Advising website to learn more about their programs. Interested applicants should apply to requisition #215939 on the UW employment site. The application priority date is December 23, 2022.