News

UW file service comparisons (5/18/2015)

If you have been wondering what your options are for file sharing now that the H and I drive usage will become billable service, a cost and file comparison list has been compiled and ready for your viewing. Just click this link to view the following chart to compare the capabilities provided by various UW file services.

We have also included information on the differences between the H:drive and the U:drive. More on this is here

New changes to myIT page (5/7/2015)

Several new changes to the myIT portal were published today:

  • Nebula Departments page – new. You’ll find this under the left-nav bar, under ‘IT Things I Own/Manage’.
  • Department Detail page – new. You’ll find this under the left-nav bar, under ‘IT Things I Own/Manage’, under ‘Nebula Departments’, when you click on a department listed.
  • Group Sync Info page – new. You’ll find this under the left-nav bar
  • ‘Export to csv’ capability sprinkled across more pages.

What you need to do:

We have a variety of things we are asking those that consider themselves a contact for a Nebula department to do.

  1. Help us get the Nebula contacts in order. Go to https://support.nebula.washington.edu/myIT/myNebulaDepartments.aspx and review what departments are listed. Our contact information is in a sad state of affairs, and we need your help to get it updated. There is more info below which may be useful.
  2. Provide a list of active eligible Nebula users for your department. These are users that your department is willing to pay for the associated costs, and for which you would like their access to Nebula resources to continue. Create a group in the Groups Service (https://groups.uw.edu) which has all of these users as members. Then add it to your department via the myDepartmentDetail page noted above (e.g. https://support.nebula.washington.edu/myIT/myDepartmentDetail.aspx?department=pottery if your department was pottery).

Here’s a contacts reference for choosing which individual fills the following roles for your Nebula department:

  • Billing contact: this is the person who gets bills for this department. They may need to access MyIT for billing data.
  • Owner contact: this is the person who makes decisions for this department. They may need to access MyIT for a variety of data.
  • Tech contact: this is the person who provides local IT support for this department. They may need to access MyIT for IT management data.
  • Tech contact alternate: this is a backup for the tech contact.

The Nebula department users page lists all the users we think are 'active" for your department, and we need your help to clean it up.  Best practice is for you to create and maintain a group of users associated with your department that are eligible for Nebula services.  We suggest that the group name (the group id) end with _nebula_eligibleusers, e.g. uw_pottery_nebula_eligibleusers might be all the Nebula eligible users from the pottery department. And do use a dependency group of "uw_employees" so that when a member of your group drops out of the uw_employee group, they will automatically be removed from your group as well.

If you need help using the Groups Service, help@uw.edu can assist, or you can read the documentation noted at https://groups.uw.edu.

 

Changing from Nebula2 to NETID login (1/7/2015)

The Nebula service has set a goal for its UW-IT customers to stop using their Nebula2 user accounts and switch to using their NETID user accounts before April 2015. This is part of a larger initiative consolidating Windows domains, supports the IM Infrastructure Refresh project, and is a blocker for several other Nebula goals such as splitting off a separate Software Distribution Service.

Any customer can make the switch themselves. Hundreds of other Nebula customers have made the switch to only using a NETID user account, and there is no risk to trying the switch because you can revert back to using the Nebula2 user account. There is helpful documentation to assist customers that want to do this self-service at http://www.washington.edu/itconnect/wares/nebula/news/netid-logins/.

Alternatively, Nebula will provide 30 minutes of assistance (at no additional cost beyond the Nebula core fee) to help customers make the switch. We will have dedicated staff available during a specific period for your UW-IT division, but you can also send a request for help at any time to help@uw.edu. If you believe you are no longer using your Nebula2 user account, you can send a request to disable the account, which will help you ensure you don’t have any hidden lingering dependencies on it.

 

 

Last modified: May 18, 2015