Smartphones and Tablets

Mobile technology support is available to all UW faculty and staff from UW-IT:

We offer a full suite of mobile device services designed to help you select the right Smartphone or Tablet, along with a service plan to meet your needs.  We can:

  • Help you understand the many mobile device options.
  • Select and order the right phone/tablet for yourself or your department.
  • Manage features or plan changes (adding international plans, usage reporting and rate plan adjustments).
  • Setup a new device to sync with your UW email accounts.
  • Teach you how to use your device.  
  • Provide a loaner phone if your current device is unusable, lost or stolen. We do not offer loaner tablets at this time.
  • Troubleshoot smartphone or tablet related issues.
  • Give you access to our “Members only” page with links to help you get more from your device.

Rates

Mobile Support is a “for fee” service, charged per device. See the Service Catalog for current rates.

If you have questions, send email to smartphone@uw.edu or call 206-616-0626.

Sign up for support

 If you are a UW-IT employee, please click here for pre-authorization through Business and Finance. Once authorized, the request will be forwarded to us for you.

 

Email Address
Your Name (First)
Your Name (Last)
?
Please enter the name of the person requesting the phone
Department name
?
Please enter the department of the person requesting the phone
Budget coordinator's name?
Budget Number (xx-xxxx)
Preferred carrier?
?
AT&T / Verizon / T-Mobile / Nex-Tel etc
Phone type?
?
Droid / iPhone / windows phone
Current cell # (if any)
?
Are you porting in a number from another carrier?
Voice Plan (# of minutes desired)
?
Approximate number of anytime minutes per month?
Data Plan
?
Approximate amount of Data in MB's per month?
Text Plan (# desired)
?
Approximate number of texts per month?
Any accessories?
?
Protective case, extra chargers, etc

Last modified: February 13, 2014