Pager Services via UW-IT retired December 31st, 2014
UW-IT retired the Pager support service (provided by the UW-IT Enterprise Service Desk) on December 31st, 2014.
Pager Services Information for UW Medicine
(including Harborview Medical Center, UW Medical Center, School of Medicine, UW Medicine ITS)
The Teleservices departments in UW Medical Center and Harborview Medical Center support all aspects of pager services for the UW Medicine entities. For additional information, please contact HMC Communication Services at 744-3000 or UWMC Teleservices at 206.598.2300.
Other Support Options
UW-IT recommends the use of smart phones in place of pagers both because of their more extensive functionality and because they receive communication via both WiFi systems as well as via standard cellular connection. Smart phone services can be arranged by departmental administrators.
The company known until recently as USA Mobility has changed its name to Spok. Spok continues to be a provider for UW pagers. The difference as of the UW-IT pager services retirement is that UW pager departments will contract with Spok directly as follows:
- For creating a new Spok account firstname.lastname@example.org
- For activating/changing/de-activating pagers once your department has a Spok account: http://www.spok.com/solutions/paging/my_account
- For other questions/problems about your existing Spok account: email@example.com or 888.413.7243
Why This Service was Retired
The decision to retire Pager Services support via UW-IT was reached through a partnership with and recommendation by the IT Service Management Board, one of three University-wide information technology (IT) governance boards that provide advice on IT strategy, services and priorities. This change is in keeping with UW-IT’s mission to provide technology services in line with the University’s priorities.
Please send email to firstname.lastname@example.org if you have any other questions.