PBX 6400 and 8400 Telephone Features

To Order Service or Questions: help@u.washington.edu or call 206-221-5000

Abbreviated Dialing

  • To program a number, extension, or feature code for Abbreviated Dialing:
    1. Press [*][7][5] and wait for dial tone.
    2. Press [1] and wait for dial tone.
    3. Press 1 digit item number (0-9) and wait for dial tone.
    4. Press number, extension, or feature code which will correspond to list item.
    5. Press [#].
  • To place a call using Abbreviated Dialing:
    1. Press [#][1].
    2. Press desired list item number (0-9).

Autodial

  • To program an Autodial button:
    1. Press [*][7][5] and wait for dial tone.
    2. Press the button to be programmed. (Note: The button must already be programmed for Autodial capability by the UW Information Technology Service Center).
    3. Press the number, extension, or feature code to be stored. (Be sure to include the access code for off campus calls).
    4. Press [#].
  • To use an Autodial button:
    1. Press the desired Autodial button.

Call Forwarding All Calls

  • To temporarily redirect calls to another number:
    1. Press [Call Forward], or [*][7][2].
    2. Dial extension or number to which calls should be sent.
  • To cancel Call Forwarding All Calls:
    1. Press [Call Forward], or [*][7][3].

Call Park

  • To park an incoming call at your extension:
    1. Press [Transfer] and wait for dial tone.
    2. Press [*][5][3] and wait for confirmation tone.
    3. Hang up.
  • To return to a call at your extension from any other phone:
    1. Press [*][5][4] and wait for dial tone.
    2. Dial number or extension where call is parked.

Call Pickup

  • To answer a call ringing at another extension in your call pickup group:
    1. Press [Call Pickup], or [*][5][5]. (If more than one call is ringing, the first incoming call will be answered first.)

Call Drop

  • To disconnect without hanging up the handset:
    1. Press [Drop].

Call Conference

  • To conference up to 6 parties to a call:
    1. Press [Conference].
    2. Dial number of new party and wait for answer.
    3. Press [Conference].
    4. Repeat steps 1-3 for each additional conference connection.
  • To add a call on hold to your current call:
    1. Press [Conference].
    2. Press line button of the call on hold.
    3. Press [Conference].
  • To drop the last party added to a conference call:
    1. Press [Drop].

Last Number Redial

  • To redial the last number (up to 24 digits) you dialed:
    1. Press [Last Number Redial], or [#][9].

Send All Calls

  • To send all calls (except priority calls) to coverage:
    1. Press [Send All Calls] or [#][3][7][9].
  • To cancel Send All Calls:
    1. Press [Send All Calls] or [*][7][3].

Call Transfer

  • To transfer your call to another extension or number:
    1. Press [Transfer] and wait for dial tone.
    2. Dial the extension or number where the call is to be transferred.
    3. Press [Transfer].
    4. Hang up.

To access the Voice Mail System

  • To access the Voice Mail System from your extension:
    1. Press [Voice Mail] or [79898].
    2. Follow voice mail system prompts.

Last modified: June 10, 2013